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Type:
Bug
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Resolution: Fixed
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Priority:
High
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None
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Affects Version/s: JCMA - 1.6.9
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None
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16
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Severity 3 - Minor
Issue Summary
When we migrated the Projects from the server to the cloud using JCMA. The project import fails with the following error in the JCMA logs:
ERROR ABCD project-import We couldn't import Issue ABCD-9. Reason: assignee: Specify a valid value for assignee. This caused 23 other items to fail.
When a user is performing a migration there is a user synchronisation delay in Atlassian Identity that causes the migration to fail with messages similar to this:
2022-10-13 00:19:26.586245 ERROR XXXXX project-import We couldn't import Filter 'Filter for Board'. Reason: Could not resolve a user with the provided AAID: aaaaaaaaaaaaaaaa11111111aaaaaaaaaa
OR
2022-10-13 00:19:27.249541 ERROR XXXXX project-import We couldn't import Project Role 'role'. Reason: IllegalArgumentException: Role actor [ProjectRoleActor{id='aaaaaaaaaaaaaaaa11111111aaaaaaaaaa'}] does not exist. This caused 9999 other items to fail.
This is reproducible on Data Center: yes
Steps to Reproduce
- Generate a Server to Cloud migration with 500+ users, 50+ Projects with Boards, and Saved Filters.
- Select a Cloud site that does not have any users.
- Choose to migrate all data and all projects.
Expected Results
Migration is complete with success.
Actual Results
The migration fails with the previously mentioned errors.
Workaround
Perform a migration with only users and groups first, and then perform a new migration with the Projects and all settings.