Project migration using JCMA fails with error project-import We couldn't import Issue ABCB-X. Reason: assignee: Specify a valid value for assignee. This caused 23 other items to fail.

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    • 16
    • Severity 3 - Minor

      Issue Summary

      When we migrated the Projects from the server to the cloud using JCMA. The project import fails with the following error in the JCMA logs:

      ERROR ABCD project-import We couldn't import Issue ABCD-9. Reason: assignee: Specify a valid value for assignee. This caused 23 other items to fail.

      When a user is performing a migration there is a user synchronisation delay in Atlassian Identity that causes the migration to fail with messages similar to this:

      2022-10-13 00:19:26.586245 ERROR XXXXX project-import We couldn't import Filter 'Filter for Board'. Reason: Could not resolve a user with the provided AAID: aaaaaaaaaaaaaaaa11111111aaaaaaaaaa
      

      OR

      2022-10-13 00:19:27.249541 ERROR XXXXX project-import We couldn't import Project Role 'role'. Reason: IllegalArgumentException: Role actor [ProjectRoleActor{id='aaaaaaaaaaaaaaaa11111111aaaaaaaaaa'}] does not exist. This caused 9999 other items to fail.
      

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Generate a Server to Cloud migration with 500+ users, 50+ Projects with Boards, and Saved Filters.
      2. Select a Cloud site that does not have any users.
      3. Choose to migrate all data and all projects.

      Expected Results

      Migration is complete with success.

      Actual Results

      The migration fails with the previously mentioned errors.

      Workaround

      Perform a migration with only users and groups first, and then perform a new migration with the Projects and all settings.

            Assignee:
            jdowers
            Reporter:
            Vedvyas Choubay
            Votes:
            3 Vote for this issue
            Watchers:
            16 Start watching this issue

              Created:
              Updated:
              Resolved: