Jira site import does not allow email addresses with characters like + and ' in the backup file

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    • 38
    • Minor

      Issue Summary

      Jira import process does not allow + and ' in the email addresses during the validation phase.

      Steps to Reproduce

      1. Create a test Cloud/Server Jira instance.
      2. Create a user in the site with email something like abc+xy'z@gmail.com
      3. Create a backup of this instance.
      4. Submit this backup in another Jira Cloud site.

      Expected Results

      Jira importer should not throw errors for emails with + and ' in them.

      Actual Results

      Jira importer shows a window to correct such emails and remove + and ' from them and if we will skip this part, the import will fail.

      Workaround

      NA

      Notes:

      • + and ' are actually valid aliases/characters for an email address.
      • A month ago, Jira import used to accept such emails, this change came into action this month only.
      • If the site allows inviting such emails then it should also accept such emails in Jira import validation also.

            Assignee:
            Hemant Bhoyar (Inactive)
            Reporter:
            Saif
            Votes:
            8 Vote for this issue
            Watchers:
            23 Start watching this issue

              Created:
              Updated:
              Resolved: