Uploaded image for project: 'Migration Platform'
  1. Migration Platform
  2. MIG-1080

Confluence Cloud Migration Assistant (CCMA) doesn't have a way to stop stuck app migration

    XMLWordPrintable

Details

    • 99
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    • Hide

      Cancel app migration feature is shipped in CCMA.

      Show
      Cancel app migration feature is shipped in CCMA.

    Description

      1. Issue Summary

      Confluence Cloud Migration Assistant (CCMA) doesn't have a way to stop stuck app migration.

      2. Steps to Reproduce

      1. Create a plan to migrate an app following this KB for apps that have an "Automated path".
      2. After the plan runs for hours (or even days) the spinning wheel animation on CCMA is still running with 0% progress. Same as the attached image.

      3. Expected Results

      Add an easy option on the UI to "stop app migration".

      4. Actual Results

      The plan gets stuck and even though the customer selected spaces to migrate and they were successfully migrated to the cloud they normally open a ticket to request "how to stop an app migration".

      5. Workaround

      Please contact the app vendor to get insights on how to stop their app migration.

      Attachments

        Issue Links

          Activity

            People

              c752e0220c3f Cheyanne Ong
              b5ce8f191503 Arthur Cardoso
              Votes:
              39 Vote for this issue
              Watchers:
              47 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: