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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Affects Version/s: None
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Component/s: Jira - Migration Assistant - JSM Export
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5
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Minor
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1
Issue Summary
Migrating JSM Projects with JCMA 1.6.9 fails if Jira Server is old (7.8.X) or lower.
This issue also happens with any Jira server version that doesn't have the is isArchived method implemented.
Steps to Reproduce
- Install JCMA v1.6.9
- Migrate a Jira Server Management (JSM) project
Expected Results
- Project migrates successfully
Actual Results
- Project fails to migrate
Error message:
2022-05-07 03:00:32.009 ERROR PROJECT-ID project-export We couldn't export Servicedesk 15. Reason: java.lang.NoSuchMethodError: com.atlassian.jira.project.Project.isArchived()Z.
Stack-trace:
java.lang.NoSuchMethodError: com.atlassian.jira.project.Project.isArchived()Z at com.atlassian.jira.migration.export.servicedesk.requesttype.RequestTypeServiceFacade.shouldRetrieveRequestTypeDirectlyFromDb(RequestTypeServiceFacade.kt:27) at com.atlassian.jira.migration.export.servicedesk.requesttype.RequestTypeServiceFacade.getRequestTypesForServiceDeskProject(RequestTypeServiceFacade.kt:20) at com.atlassian.jira.migration.export.servicedesk.ServiceDeskExporter.exportRequestTypes(ServiceDeskExporter.kt:133) at com.atlassian.jira.migration.export.servicedesk.ServiceDeskExporter$childrenActions$2.invoke(ServiceDeskExporter.kt:102) at com.atlassian.jira.migration.export.servicedesk.ServiceDeskExporter$childrenActions$2.invoke(ServiceDeskExporter.kt:100) at com.atlassian.jira.migration.export.framework.ExportService.continueWithChildrenActions(ExportService.kt:308) at com.atlassian.jira.migration.export.framework.ExportService.exportByEntityImpl(ExportService.kt:237) at com.atlassian.jira.migration.export.framework.ExportService.exportByEntityImpl$default(ExportService.kt:213) at com.atlassian.jira.migration.export.framework.ExportService.exportOrThrow(ExportService.kt:114)
Workaround
There are two workarounds:
- Upgrade Jira Server to the latest version
- Downgrade JCMA to 1.6.8