Issue Summary

Currently, the only way to get the Loom data residency feature is to set up a new instance or workspace. During provisioning, you can choose whether your data resides in the EU or the US.

For existing TWC collections/sites, if you deleted your US Loom application and then attempt to re-add it, you will see the following message:

Steps to Reproduce

1. Deleted the Loom application from the TWC collection/site
2. Log in to Atlassian admin hub.
3. Go to the Atlassian apps section, and click on Add app in the top right corner
4. On the next screen, select the Loom app.
5. On the screen titled Add app to your Teamwork Collection Enterprise plan, choose Use an existing site, pick the desired TWC site, then click Add at the bottom.
6. Select the data location and click Continue.
7. You will see the message: "We're not sure what went wrong."

Expected Results

Provide the capability to recreate the Loom app with DaRe under the existing TWC collection/site.

Actual Results

After you delete the application from your existing TWC collection/site, you can't re-add it.

Workaround

Currently, there is no known workaround for this behavior. A workaround will be added here when available