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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Desktop - Loom Recording
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None
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Severity 3 - Minor
Issue Summary
Some users recording videos on the Loom Windows desktop app are experiencing a color contrast issue in the recorded videos. Light colors appear washed out or completely white in the final recording.
Steps to Reproduce
- Open the Loom Windows desktop app (version 0.345.3).
- Ensure the fallback recorder is not enabled.
- Record a video that includes light-colored content (e.g. a pastel-themed webpage or light UI elements).
Stop the recording and play it back.
Expected Results
The recorded video should accurately reflect the original colors on screen, including light/pastel tones.
Actual Results
Light colors appear washed out or completely white in the recorded video. The color contrast is visibly distorted.
Workaround
When the fallback recorder is enabled, the color contrast issue does not occur.