Today, Loom videos start muted by default for logged-out or anonymous viewers, as a side effect of modern browser autoplay policies. While this is technically expected behavior, it creates a confusing experience for recipients who open a shared link, see the video playing, but hear no sound until they manually unmute.

The request is to improve the experience for anonymous/guest viewers by either:

• Allowing creators to configure the default audio behavior on share pages (e.g., “attempt to start with sound when possible”), and/or

• Providing clearer in-player user experience for muted autoplay (for example, a prominent unmute prompt or banner) so viewers immediately understand that the video is muted and how to enable sound.

The goal is to keep Loom compliant with browser policies while reducing confusion and support load from viewers who think their video or audio is “broken.”