Controls for recording do not show up when starting a Desktop App recording on macOS

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    • Severity 2 - Major

      Issue Summary

      When starting a recording with the new Loom Desktop App, the recording controls do not appear on screen, preventing users from recording. The engineering team is already deploying a fix.

      Steps to Reproduce

      1. Open the Loom Desktop App
      2. Start a recording

      Expected Results

      The recording control bar should appear

      Actual Results

      The recording bar doesn't appear on screen.

      Workaround

      Customers can use the Loom Chrome extension in the meantime.

              Assignee:
              Unassigned
              Reporter:
              Guilherme Michelotto
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                Created:
                Updated: