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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Board - View
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None
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1
Issue Summary
After recent updates to how Jira boards handle searches, users are experiencing difficulties finding items when using numbers from their summaries. Specifically, if an issue has a Summary like "A50" or "ABCD-1234-ANY_SUMMARY", the quick search on the board does not find these issues when you just type "50" or "1234". This change relates to the updates described in the Jira Board Update.
Expected Results
The search should find and display issues that contain these numbers in their summaries, even if the numbers have letters or dashes before them.
Actual Results
The search does not return the expected issues unless the exact sequence is typed, including any letters or dashes. This limits the ability to quickly find issues by their numeric identifiers.
Workaround
To work around this issue, users can adjust how they list numeric identifiers in summaries by using spaces instead of dashes, such as using "AV 1234" instead of "AV-1234". This way, typing just the number in the search should help locate the issues more effectively. Additionally, searching by the numeric part of the work item key itself still seems to work as well.