Issue Summary

The customer is experiencing intermittent issues where users are unable to see when another user is editing an issue in Jira. 

Reference: 

Steps to Reproduce

N/A

Expected Results

• This functionality is expected to work consistently

Actual Results

• This functionality is expected to work consistently, but it appears to be random.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available