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  1. Jira Work Management Cloud
  2. JWMCLOUD-823

Unable to sort items in the list view if you are sorting the data on the basis of field

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • List - View
    • None
    • 1
    • Severity 2 - Major

      Issue Summary

      Unable to sort items in the list view if you are sorting the data on the basis of field

      Steps to Reproduce

      1. Login in Team Managed Business JWM project
      2. Navigate to list view
      3. Add one column in list view for example Date time field (Actual End)
      4. Now try to sort the item on the basis of Actual End Field
      5. You will get following exception message 
        "We can't handle the current filters, please clear to continue 

      Expected Results

      Ideally the data should be visible without any issues and it should not through below exception message:
      "We can't handle the current filters, please clear to continue 

      Actual Results

      The below exception is thrown in the list view

      "We can't handle the current filters, please clear to continue  

      Workaround

      As a workaround for the user to be able to see the list view again is to update the URL. Post performing the sorting of the actual end field the place where you have sortBy=customfield_XXXX&direction=ASC  change it to `sortBy=summary&direction=ASC  this will sort the list by summary.

              nsudhir@atlassian.com nithin
              de683f3db771 Agam Gupta
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                Created:
                Updated:
                Resolved: