Need to find the details of the forms (via logs) from where the issue was created in Jira Work Management project

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      Unfortunately, it is not possible to know which form created an issue in Jira Work Management projects. Automation has a trigger for forms, but that only applies to forms in Jira Service Management, not Jira.

      Request:
      Need to find the details of the forms from where the issue was created in Jira Work Management project using logs.

       

      The possible workaround:

      • To have an issue type for each form instead and then have specific workflows for each issue type. (or)
      • For each Form design, you can include the custom field (single select option dropdown list data type) where you define the options for the field and prepopulate it with a predefined value.  Therefore when users use the form to create their issues in the JWM project(s), then the issue after it is created will have your predefined value.  
        Example -
        • FORM A - The field is populated with "Business A"
        • FORM B - The field is populated with "Business B"
          This way, you can use the same issue type for your FORMs and + provide the necessary category for issues coming from your different FORMs.

      Note: The custom field will not auto populate the default value. The user needs to explicitly select the value for the custom field.

            Assignee:
            Pankaj Singh
            Reporter:
            Kashi Singh
            Votes:
            2 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: