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    • Resolution: Unresolved
    • Forms - Create
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      Update 8 November 2024

      Hi everyone,

      Thank you for your feedback on this request. I am excited to share that we are bringing the forms available in business projects to software projects, as well as other enhancements, including conditional logic. The decision to extend business forms instead of the forms available in service projects was made due to a range of factors, including alignment between business and software projects as we move to one Jira.

      The forms available in service projects will not be made available for business or software projects. If you already have access to the forms in JSM in your software and business projects today, these will remain untouched. 

      You can read more information on what will be available in software projects in the coming weeks here

      thanks!

      Jira Cloud team

      Show
      Update 8 November 2024 Hi everyone, Thank you for your feedback on this request. I am excited to share that we are bringing the forms available in business projects to software projects, as well as other enhancements, including conditional logic. The decision to extend business forms instead of the forms available in service projects was made due to a range of factors, including alignment between business and software projects as we move to one Jira. The forms available in service projects will not be made available for business or software projects. If you already have access to the forms in JSM in your software and business projects today, these will remain untouched.  You can read more information on what will be available in software projects in the coming weeks here thanks! Jira Cloud team

      We would like to have the ability to use the JSM Forms feature for our Jira Software projects.

      The current request options are not as complete as Forms and it would be good to have this added there too.

            [JWMCLOUD-786] Add the JSM Forms to Jira Software

            This is a terrible solution from the Atlassian team, I'll stop watching this issue because I'm tired of receiving bad news on my email. Goodbye everyone.

            Jordi Pradas added a comment - This is a terrible solution from the Atlassian team, I'll stop watching this issue because I'm tired of receiving bad news on my email. Goodbye everyone.

            I'm very disappointed and flabbergasted that this is not implemented, and instead a far worse 'forms' has been made available.
            Unbelievable and unusable to put it mildly, this Jira Work management forms. I would have thought the cramped and limited JWM features would be dropped where possible and make way for proper functionality, like the Proforma Forms...

            Michiel Schuijer added a comment - I'm very disappointed and flabbergasted that this is not implemented, and instead a far worse 'forms' has been made available. Unbelievable and unusable to put it mildly, this Jira Work management forms. I would have thought the cramped and limited JWM features would be dropped where possible and make way for proper functionality, like the Proforma Forms...

            Loretta Brunette added a comment - - edited

            973624294f65 27dab5e2713f 7e65779addca - apologies, I was unclear on this (i've now updated the description) but if you have JSM forms aka advanced forms, enabled in your business and/or software projects, these will remain untouched (both any existing forms as well as the ability to create new forms). The only addition is forms will also appear in the tab in your software projects (and can be toggled off in project settings) and these will live alongside your advanced forms

            I hope this helps

             

            Loretta Brunette added a comment - - edited 973624294f65 27dab5e2713f 7e65779addca - apologies, I was unclear on this (i've now updated the description) but if you have JSM forms aka advanced forms, enabled in your business and/or software projects, these will remain untouched (both any existing forms as well as the ability to create new forms). The only addition is forms will also appear in the tab in your software projects (and can be toggled off in project settings) and these will live alongside your advanced forms I hope this helps  

            This is so bad for us. We are using now the JSM Forms (Proforma) in the majority of our software projects. It works for us. 

            The forms that you are implementing now does not to have form field that not linked to a custom field. In this case, we will need to create a lot of fields which will lead to bad performance in our site.

             

            Very bad solution from Atlassian!!!!!!

            Hanna Torany added a comment - This is so bad for us. We are using now the JSM Forms (Proforma) in the majority of our software projects. It works for us.  The forms that you are implementing now does not to have form field that not linked to a custom field. In this case, we will need to create a lot of fields which will lead to bad performance in our site.   Very bad solution from Atlassian!!!!!!

            >"I am excited to share that we are bringing the forms available in business projects to software projects, as well as other enhancements, including conditional logic. The decision to extend business forms instead of the forms available in service projects was made due to a range of factors, including alignment between business and software projects as we move to one Jira."

            I voted for this Request because our goal was to integrate JSM information with 3rd level team projects. This worked well with enabling the "dark feature". 

            But .. after already making advanced forms available to us, you now cripple them again? Why not make JSM forms available instead and throw the JWM forms completely out? Sooner or later the WM forms will resemble the advanced editing of JSM forms anyway. Simply because your new approach does not take care of the JSM customers. 

             

            Benjamin Horst added a comment - >"I am excited to share that we are bringing the forms available in business projects to software projects, as well as other enhancements, including conditional logic. The decision to extend business forms instead of the forms available in service projects was made due to a range of factors, including alignment between business and software projects as we move to one Jira." I voted for this Request because our goal was to integrate JSM information with 3rd level team projects. This worked well with enabling the "dark feature".  But .. after already making advanced forms available to us, you now cripple them again? Why not make JSM forms available instead and throw the JWM forms completely out? Sooner or later the WM forms will resemble the advanced editing of JSM forms anyway. Simply because your new approach does not take care of the JSM customers.   

            John Funk added a comment -

            Hi 190b4dd3c5b7  - what does this mean for Business projects that are already using the "JSM" forms? Will organizations lose that functionality? Or will those be "grandfathered in"?

            John Funk added a comment - Hi 190b4dd3c5b7   - what does this mean for Business projects that are already using the "JSM" forms? Will organizations lose that functionality? Or will those be "grandfathered in"?

            Luke Potts added a comment -

            We are preparing to expand our use of JSW projects across the organization, however, the largest blocker right now is the request options are extremely limited. Without Jira Forms we are unable to use any dynamic fields or make the process easier for our users. Adding Jira Forms to JSW would be a huge value add and increase the overall use of JSW across our organization.

            Luke Potts added a comment - We are preparing to expand our use of JSW projects across the organization, however, the largest blocker right now is the request options are extremely limited. Without Jira Forms we are unable to use any dynamic fields or make the process easier for our users. Adding Jira Forms to JSW would be a huge value add and increase the overall use of JSW across our organization.

            Ben W added a comment -

            Customers also want the features and robustness of the CM form to be avail in TM projects

            Ben W added a comment - Customers also want the features and robustness of the CM form to be avail in TM projects

            Can you please provide an update on the status of this ticket? It is a critical feature for employees of both Latitude AI and Ford to be able to edit forms in Jira Software projects. This is a major blocker for us.

            Taylor Quinn added a comment - Can you please provide an update on the status of this ticket? It is a critical feature for employees of both Latitude AI and Ford to be able to edit forms in Jira Software projects. This is a major blocker for us.

            The Forms feature is already available in Jira Software - and it is the more powerful Forms from Jira Service Management that is available (eg. multi-columns, conditional sections) rather than the limited version of Forms that is available in Jira Work Management.

            There was a comment earlier in this thread which I looked into and it turns out it is 100% correct!

            from Evan Underwood-Harley added a comment - 07/Nov/2023 3:09 PM
            If you raise a support ticket on Atlassian they will turn on the Form feature for Jira Software projects, so you don't have to use the direct URL: https://YOURDOMAIN.atlassian.net/jira/software/c/projects/PROJECTNAME/settings/forms/

            I asked Atlassian Support enable the Forms menu option in our Jira Software site, and it is now accessible as a menu option under Project Settings. Atlassian also confirmed that enabling this "hidden" feature has no adverse impact and does not invalidate our support/warranty cover.

            Sid Pathirana added a comment - The Forms feature is already available in Jira Software - and it is the more powerful Forms from Jira Service Management that is available (eg. multi-columns, conditional sections) rather than the limited version of Forms that is available in Jira Work Management. There was a comment earlier in this thread which I looked into and it turns out it is 100% correct! from Evan Underwood-Harley added a comment - 07/Nov/2023 3:09 PM If you raise a support ticket on Atlassian they will turn on the Form feature for Jira Software projects, so you don't have to use the direct URL: https://YOURDOMAIN.atlassian.net/jira/software/c/projects/PROJECTNAME/settings/forms/ I asked Atlassian Support enable the Forms menu option in our Jira Software site, and it is now accessible as a menu option under Project Settings. Atlassian also confirmed that enabling this "hidden" feature has no adverse impact and does not invalidate our support/warranty cover.

              190b4dd3c5b7 Loretta Brunette
              79302268a842 Ana Viseu
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