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  1. Jira Software Data Center
  2. JSWSERVER-9291

Jira and Greenhopper count issues differently

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    • Icon: Bug Bug
    • Resolution: Handled by Support
    • Icon: Medium Medium (View bug fix roadmap)
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      See attached. I'm pretty sure it's because Jira counts subtasks and epics and GH doesn't, but it's definitely confusing to users.

        1. Screen Shot 2013-06-25 at 7.49.33 AM.png
          27 kB
          MicahF
        2. Screen Shot 2013-06-25 at 7.51.53 AM.png
          14 kB
          MicahF

            [JSWSERVER-9291] Jira and Greenhopper count issues differently

            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2853997 ] New: JAC Bug Workflow v3 [ 2936312 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2541911 ] New: JAC Bug Workflow v2 [ 2853997 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1548427 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2541911 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 908402 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1548427 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 746511 ] New: JIRA Bug Workflow w Kanban v6 [ 908402 ]
            mtokar.adm made changes -
            Workflow Original: GreenHopper Kanban Workflow v2 [ 538074 ] New: GreenHopper Kanban Workflow 20141014 [ 746511 ]
            RenjithA made changes -
            Resolution New: Handled by Support [ 8 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]

            RenjithA added a comment -

            Hi,

            I have created a new support request for you at our support system https://support.atlassian.com and you can see the link above under the 'Issue Links' section. One of our engineers will be in touch with you soon.

            I am proceeding to close this issue.

            Cheers,
            Renjith

            RenjithA added a comment - Hi, I have created a new support request for you at our support system https://support.atlassian.com and you can see the link above under the 'Issue Links' section. One of our engineers will be in touch with you soon. I am proceeding to close this issue. Cheers, Renjith
            RenjithA made changes -
            Remote Link New: This issue links to "GHS-8860 (Atlassian Support System)" [ 46412 ]
            RenjithA made changes -
            Affects Version/s New: Unknown [ 31790 ]

              Unassigned Unassigned
              01a8bb71a143 MicahF
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: