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  1. Jira Software Data Center
  2. JSWSERVER-9232

Flagging issue is broken when we change the values of field options

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      Problem

      Flagging an issue does not work in JIRA Agile if Custom Field configuration is modified

      Steps to reproduce

      • Edit 'Flagged' field and change the Field Searcher to 'None'
      • Re-index

      Actual Results

      • Flagging issues does not work

      Expected Results

      • Flagging works as normal

      Original description

      From a user : "I tested the flagging feature and it worked nicely "out of the box". I then customized the list of option values for the custom 'Flagged' field (changed wording on "Impediments" to "Impeded" and added "Priority") and re-indexed. Now, I can add a flag in Plan mode through right-click but issues no longer display with the flag icon or the yellow color, and right-click options no longer display the "Remove Flag" option, only the "Add Flag option (although the flag has already been added)."

      (see https://confluence.atlassian.com/display/GH/GreenHopper+6.2.3+Release+Notes?focusedCommentId=373260654#comment-373260654)

        1. screenshot-1.jpg
          26 kB
          William Smith

            [JSWSERVER-9232] Flagging issue is broken when we change the values of field options

            Kiran (Inactive) added a comment -

            We are unable to reproduce this problem. If you are still facing the problem, please create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security. The credentials to access the Support site should be the same as this one (jira.atlassian.com).

            Regards,
            JIRA Agile team

            Kiran (Inactive) added a comment - We are unable to reproduce this problem. If you are still facing the problem, please create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security. The credentials to access the Support site should be the same as this one (jira.atlassian.com). Regards, JIRA Agile team

            William Smith added a comment - - edited

            Attached screenshot of error received from my comment of a few minutes ago...

            William Smith added a comment - - edited Attached screenshot of error received from my comment of a few minutes ago...

            William Smith added a comment - - edited

            FYI, another apparent impact of this issue that I just found is the error message I am now getting on a previously working Filter Results gadget (snip attached), which now states that "The selected filter filter-11860 has an error: Field 'Flagged' is not searchable, it is only sortable..

            William Smith added a comment - - edited FYI, another apparent impact of this issue that I just found is the error message I am now getting on a previously working Filter Results gadget (snip attached), which now states that "The selected filter filter-11860 has an error: Field 'Flagged' is not searchable, it is only sortable..

              Unassigned Unassigned
              jraoult JonathanA (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              9 Start watching this issue

                Created:
                Updated: