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  1. Jira Software Data Center
  2. JSWSERVER-8216

As a Supporter, I want improved Rapid Board JS error reporting

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Recently, we've been seeing sundry JS errors in the Rapid Boards, and we don't find a lot in the way of troubleshooting information either in the GUI pop-up or in the atlassian-jira.log and atlassian-greenhopper.log files. More information provided, especially if it can be recorded in the server's logs, would be very helpful.

      This affects SAC as well.

            [JSWSERVER-8216] As a Supporter, I want improved Rapid Board JS error reporting

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3064857 ] New: JAC Suggestion Workflow 3 [ 3660535 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
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            Rachel Lin (Inactive) made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 - TEMP [ 2321059 ] New: Confluence Workflow - Public Facing v4 [ 2622020 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 [ 2040326 ] New: JIRA PM Feature Request Workflow v2 - TEMP [ 2321059 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 - TEMP [ 2028903 ] New: JIRA PM Feature Request Workflow v2 [ 2040326 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 [ 736505 ] New: JIRA PM Feature Request Workflow v2 - TEMP [ 2028903 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: jira_support_feature_request_sf support_pain New: affects-server jira_support_feature_request_sf support_pain
            Martin (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow v2 [ 517873 ] New: JIRA PM Feature Request Workflow v2 [ 736505 ]
            Issue Type Original: Story [ 16 ] New: Suggestion [ 10000 ]
            Priority Original: Minor [ 4 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Michael Tokar made changes -
            Resolution New: Answered [ 9 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]

            Michael Tokar added a comment -

            We provide a decent amount of information today. Often errors are clientside only and so we cannot report them in the server logs.

            Michael Tokar added a comment - We provide a decent amount of information today. Often errors are clientside only and so we cannot report them in the server logs.

              Unassigned Unassigned
              jgarcia John Garcia (Inactive)
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                Created:
                Updated:
                Resolved: