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  1. Jira Software Data Center
  2. JSWSERVER-734

Drag and drop error in planning board and task board

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      When doing a drag'n drop either in planning board or task board, Internet Explorer report an error on the page and make the drag and drop not working at all. Explorer report this :

      Error: Boards.findIssue(A.id) is undefined Source File: http://coretech.caecorp.cae.com/jira/download/resources/com.pyxis.greenhopper.jira:greenhopper-webactions/js/lib/combined/combined-boards-3.0.1.js
      Line: 1

      or

      Line : 2
      Char : 149981
      Error: 'Boards.findIssue(...).selected' is null or not an object Code :0 URL : http://coretech.caecorp.cae.com/jira/secure/TaskBoard.jspa?decorator=none

      Thanks
      Simon

            [JSWSERVER-734] Drag and drop error in planning board and task board

            JC added a comment -

            Thanks a lot Scott that sure does help.

            The "_" does break GreenHopper's javascript.
            This is pretty major problem to us since we have a lot of regex based on the "_" in our javascripts.

            We have never though that some wise JIRA users will have changed the Project key's regex

            SInce a lot of effort is need to fix this I will have to put it on hold for now and find a good moment to deal with it.

            I truly hope you will understand.

            Cheers,

            JC added a comment - Thanks a lot Scott that sure does help. The "_" does break GreenHopper's javascript. This is pretty major problem to us since we have a lot of regex based on the "_" in our javascripts. We have never though that some wise JIRA users will have changed the Project key's regex SInce a lot of effort is need to fix this I will have to put it on hold for now and find a good moment to deal with it. I truly hope you will understand. Cheers,

            Scott Hebert added a comment -

            Hi,

            I work with Simon and I think the problem is due to the project in question having an "_" in the project key.

            We have changed jira-application.properties to use this regex:

            jira.projectkey.pattern = ([A-Z][A-Z0-9_]+)

            To reproduce:

            1- Create 2 projects – TEST_1 and TEST1
            2- Create 1 version in each.
            3- Create an issue in TEST_1.
            4- Goto planning board and drag to the new version.
            5- Nothing happens
            6- Now create an issue in TEST1
            7- Goto planning board and drag to the new version.
            8- The issue is moved correctly.

            Hope this helps.

            Scott Hebert

            Scott Hebert added a comment - Hi, I work with Simon and I think the problem is due to the project in question having an "_" in the project key. We have changed jira-application.properties to use this regex: jira.projectkey.pattern = ( [A-Z] [A-Z0-9_] +) To reproduce: 1- Create 2 projects – TEST_1 and TEST1 2- Create 1 version in each. 3- Create an issue in TEST_1. 4- Goto planning board and drag to the new version. 5- Nothing happens 6- Now create an issue in TEST1 7- Goto planning board and drag to the new version. 8- The issue is moved correctly. Hope this helps. Scott Hebert

            JC added a comment -

            Hi Simon,

            Could you try a reindex of your JIRA and see if it fixes anything?
            Your error being specific to a project is not normal.
            It could be a corrupted index that the reindexing will fix.

            Else you might be right, a problem in your project configuration.
            To investigate deeper I will need your data and an admin account.
            Do you think it would be possible to send me a backup xml of your JIRA with an account?

            Cheers,

            JC added a comment - Hi Simon, Could you try a reindex of your JIRA and see if it fixes anything? Your error being specific to a project is not normal. It could be a corrupted index that the reindexing will fix. Else you might be right, a problem in your project configuration. To investigate deeper I will need your data and an admin account. Do you think it would be possible to send me a backup xml of your JIRA with an account? Cheers,

            simon morley added a comment -

            JIRA version is : Enterprise Edition, Version: 3.11-#288
            green hopper version is : ENTERPRISE, Version: 3.0.1-jira310
            MS Internet Explorer 7

            Some project are working correctly with this configuration. I wonder if it could be a project configuration issue?

            Simon

            simon morley added a comment - JIRA version is : Enterprise Edition, Version: 3.11-#288 green hopper version is : ENTERPRISE, Version: 3.0.1-jira310 MS Internet Explorer 7 Some project are working correctly with this configuration. I wonder if it could be a project configuration issue? Simon

            JC added a comment -

            Hi Simon,

            Can you please tell us :

            1. JIRA version
            2. Browser name and version

            Thanks in advance

            Cheers,

            JC added a comment - Hi Simon, Can you please tell us : JIRA version Browser name and version Thanks in advance Cheers,

              Unassigned Unassigned
              c72bc483925d simon morley
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                Created:
                Updated:
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