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  1. Jira Software Data Center
  2. JSWSERVER-7237

After Greenhopper plugin update, Jira redirects to a non-existent URL (404)

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      When updating the Greenhopper plugin from the Jira universal plugin manager, when the update is complete, Jira redirects to the URL /software/greenhopper/whatsnew

      This redirect results in HTTP 404 Not Found.

      This has happened the last 2 times I have updated Greenhopper.

          Form Name

            [JSWSERVER-7237] After Greenhopper plugin update, Jira redirects to a non-existent URL (404)

            Bugfix Automation Bot made changes -
            Minimum Version New: 6.01
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2855914 ] New: JAC Bug Workflow v3 [ 2937948 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2543565 ] New: JAC Bug Workflow v2 [ 2855914 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1550339 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2543565 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: Waiting clp support-flag New: Waiting affects-server clp support-flag
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 909314 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1550339 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 745912 ] New: JIRA Bug Workflow w Kanban v6 [ 909314 ]
            mtokar.adm made changes -
            Workflow Original: GreenHopper Kanban Workflow v2 [ 457915 ] New: GreenHopper Kanban Workflow 20141014 [ 745912 ]
            Michael Tokar made changes -
            Resolution New: Resolved Locally [ 7 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]

            Michael Tokar added a comment -

            timlong:

            I can reproduce it with your instance. I captured the HTTP request/response information using Chrome:

            Request URL:http://jira.teamserver.tigranetworks.co.uk/plugins/servlet/greenhopper/whats-new
Request Method:GET
Status Code:302 Moved Temporarily
Request Headersview source
Accept:text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Charset:ISO-8859-1,utf-8;q=0.7,*;q=0.3
Accept-Encoding:gzip,deflate,sdch
Accept-Language:en-US,en;q=0.8
Connection:keep-alive
Cookie:atlassian.xsrf.token=AEWV-Q8O4-BVYR-2NL9|2061201d3859060534ac049e2c5fc29b40e50ece|lout; JSESSIONID=DA4E7139D30E77C2760AD1F28579CADB; __utma=1.725330654.1359442100.1359442100.1359442100.1; __utmb=1.1.10.1359442100; __utmc=1; __utmz=1.1359442100.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
Host:jira.teamserver.tigranetworks.co.uk
User-Agent:Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.101 Safari/537.11

Response Headers

Content-Length:0
Content-Type:text/html;charset=UTF-8
Date:Tue, 29 Jan 2013 06:48:29 GMT
Location:http://jira.teamserver.tigranetworks.co.uk/software/greenhopper/whats-new
Server:Microsoft-IIS/7.5
X-AREQUESTID:408x157403x1
X-ASESSIONID:1j8p3p0
X-AUSERNAME:anonymous
X-Powered-By:ARR/2.5
X-Powered-By:ASP.NET

            Of note is the Location in the response: http://jira.teamserver.tigranetworks.co.uk/software/greenhopper/whats-new

            What should be returned is this: http://www.atlassian.com/software/greenhopper/whats-new

            It looks as though your web server (IIS) or a proxy has some rewriting rules in effect that stop this from working properly.

            Michael Tokar added a comment - timlong : I can reproduce it with your instance. I captured the HTTP request/response information using Chrome: Request URL:http: //jira.teamserver.tigranetworks.co.uk/plugins/servlet/greenhopper/whats- new Request Method:GET Status Code:302 Moved Temporarily Request Headersview source Accept:text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Charset:ISO-8859-1,utf-8;q=0.7,*;q=0.3 Accept-Encoding:gzip,deflate,sdch Accept-Language:en-US,en;q=0.8 Connection:keep-alive Cookie:atlassian.xsrf.token=AEWV-Q8O4-BVYR-2NL9|2061201d3859060534ac049e2c5fc29b40e50ece|lout; JSESSIONID=DA4E7139D30E77C2760AD1F28579CADB; __utma=1.725330654.1359442100.1359442100.1359442100.1; __utmb=1.1.10.1359442100; __utmc=1; __utmz=1.1359442100.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none) Host:jira.teamserver.tigranetworks.co.uk User-Agent:Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.101 Safari/537.11 Response Headers Content-Length:0 Content-Type:text/html;charset=UTF-8 Date:Tue, 29 Jan 2013 06:48:29 GMT Location:http: //jira.teamserver.tigranetworks.co.uk/software/greenhopper/whats- new Server:Microsoft-IIS/7.5 X-AREQUESTID:408x157403x1 X-ASESSIONID:1j8p3p0 X-AUSERNAME:anonymous X-Powered-By:ARR/2.5 X-Powered-By:ASP.NET Of note is the Location in the response: http://jira.teamserver.tigranetworks.co.uk/software/greenhopper/whats-new What should be returned is this: http://www.atlassian.com/software/greenhopper/whats-new It looks as though your web server (IIS) or a proxy has some rewriting rules in effect that stop this from working properly.

              Unassigned Unassigned
              52c40197588c Tim Long
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: