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  1. Jira Software Data Center
  2. JSWSERVER-7127

Internal Server Error when accessing board configuration if workflow steps and statuses are not configured correctly

      JIRA appears to not validate workflow XML when importing it. This means that you could import a workflow which refers to statuses which do not exist in the system.

      If a project which uses such a workflow is shown on a board, then when a user attempts to configure the board, they will see an Internal Server Error with the following stack trace:

      2013-01-13 17:57:05,450 http-bio-9080-exec-2521 ERROR mtokar 1077x545487x3 1mggf6n 59.167.133.100,172.16.3.10 /rest/greenhopper/1.0/rapidviewconfig/editmodel.json [common.error.jer
      sey.ThrowableExceptionMapper] Uncaught exception thrown by REST service
      java.lang.NullPointerException
              at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.asStatusEntry(ColumnEditHelper.java:295)
              at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildColumnStatusesModel(ColumnEditHelper.java:283)
              at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildColumnEditModel(ColumnEditHelper.java:178)
              at com.atlassian.greenhopper.web.rapid.view.RapidViewEditHelper.getEditModel(RapidViewEditHelper.java:125)
              at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$6.call(RapidViewEditResource.java:182)
              at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$6.call(RapidViewEditResource.java:175)
      

      Although JIRA should fix this so that validation occurs, we can also add a null check to ensure that such problematic workflows do not break GreenHopper. This should not be a common occurrence.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Software Data Center'
            1. Jira Software Data Center
            2. JSWSERVER-7127

            Internal Server Error when accessing board configuration if workflow steps and statuses are not configured correctly

                JIRA appears to not validate workflow XML when importing it. This means that you could import a workflow which refers to statuses which do not exist in the system.

                If a project which uses such a workflow is shown on a board, then when a user attempts to configure the board, they will see an Internal Server Error with the following stack trace:

                2013-01-13 17:57:05,450 http-bio-9080-exec-2521 ERROR mtokar 1077x545487x3 1mggf6n 59.167.133.100,172.16.3.10 /rest/greenhopper/1.0/rapidviewconfig/editmodel.json [common.error.jer
                sey.ThrowableExceptionMapper] Uncaught exception thrown by REST service
                java.lang.NullPointerException
                        at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.asStatusEntry(ColumnEditHelper.java:295)
                        at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildColumnStatusesModel(ColumnEditHelper.java:283)
                        at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildColumnEditModel(ColumnEditHelper.java:178)
                        at com.atlassian.greenhopper.web.rapid.view.RapidViewEditHelper.getEditModel(RapidViewEditHelper.java:125)
                        at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$6.call(RapidViewEditResource.java:182)
                        at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$6.call(RapidViewEditResource.java:175)
                

                Although JIRA should fix this so that validation occurs, we can also add a null check to ensure that such problematic workflows do not break GreenHopper. This should not be a common occurrence.

                        Unassigned Unassigned
                        mtokar Michael Tokar
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                          Created:
                          Updated:
                          Resolved:

                              Unassigned Unassigned
                              mtokar Michael Tokar
                              Affected customers:
                              0 This affects my team
                              Watchers:
                              4 Start watching this issue

                                Created:
                                Updated:
                                Resolved: