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  1. Jira Software Data Center
  2. JSWSERVER-6413

Created a Sprint but now I've no permission to manage it

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      Have created Sprint but now I have no permission to do manage sprints:

      1. I've created one Board using only Project A (that I'm admin),
      2. I've created one "Sprint 1" and put some issues inside,
      3. Then... I've changed the filter to include Project B (that I'm not admin),
      4. I put some more issues inside "Sprint 1", from Project B,
      5. I want to manage Sprint (create more, complete, change dates) => No permission,
      6. So, once again I change permissions to include only Project A,
      7. I want to manage Sprint (create more, complete, change dates) => No permission.

      Now I have created a Board and a "Sprint 1" and can't do anything, so:

      1. I deleted the board,
      2. I've create a new board,
      3. The "Sprint 1" was already there, and again, I can't change it.

      I'm managing the work of a specialized team across different projects that I'm not administrator. For me, the administration permission requirement doesn't make any sense.

          Form Name

            [JSWSERVER-6413] Created a Sprint but now I've no permission to manage it

            Bugfix Automation Bot made changes -
            Minimum Version New: 6
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2850139 ] New: JAC Bug Workflow v3 [ 2935705 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2544958 ] New: JAC Bug Workflow v2 [ 2850139 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1551682 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2544958 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: Triaged clp support-flag New: Triaged affects-server clp support-flag
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 909193 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1551682 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 743121 ] New: JIRA Bug Workflow w Kanban v6 [ 909193 ]
            mtokar.adm made changes -
            Workflow Original: GreenHopper Kanban Workflow v2 [ 444255 ] New: GreenHopper Kanban Workflow 20141014 [ 743121 ]
            Michael Andreacchio made changes -
            Resolution New: Handled by Support [ 8 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]

            Michael Andreacchio added a comment -

            Hi Fillipe,

            I have created a JIRA support ticket for you at support.atlassian.com and you should receive an email shortly containing a direct link to the support ticket. Please refer to that support ticket for any future correspondence relating to this issue.

            In the future, please raise support requests such as this by creating an issue in our support system, https://support.atlassian.com, not in http://jira.atlassian.com. Our support engineers respond to cases in https://support.atlassian.com and creating an issue ticket there will ensure that your problem gets addressed as quickly as possible. Also, https://support.atlassian.com is configured so that only Atlassian and you have access to the case and therefore it is a more appropriate location for us to gather any required system and/or configuration data from you.

            Thank you,

            Michael
            Atlassian Support

            Michael Andreacchio added a comment - Hi Fillipe, I have created a JIRA support ticket for you at support.atlassian.com and you should receive an email shortly containing a direct link to the support ticket. Please refer to that support ticket for any future correspondence relating to this issue. In the future, please raise support requests such as this by creating an issue in our support system, https://support.atlassian.com , not in http://jira.atlassian.com . Our support engineers respond to cases in https://support.atlassian.com and creating an issue ticket there will ensure that your problem gets addressed as quickly as possible. Also, https://support.atlassian.com is configured so that only Atlassian and you have access to the case and therefore it is a more appropriate location for us to gather any required system and/or configuration data from you. Thank you, Michael Atlassian Support

              Unassigned Unassigned
              65a598545ad9 Filipe Costa
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: