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  1. Jira Software Data Center
  2. JSWSERVER-6336

Unassigned swim lane showing at bottom of Agile board even though the setting is set to "top"

      1. Set swim lane to Assignee -> Show unassigned on top
      2. View board

      Actual:
      Unassigned swim lane on bottom

      Expected:
      Shows on top

          Form Name

            [JSWSERVER-6336] Unassigned swim lane showing at bottom of Agile board even though the setting is set to "top"

            Bugfix Automation Bot made changes -
            Minimum Version New: 6
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2852499 ] New: JAC Bug Workflow v3 [ 2933474 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2543155 ] New: JAC Bug Workflow v2 [ 2852499 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1549882 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2543155 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: clp support-flag New: affects-server clp support-flag
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 906215 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1549882 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 743621 ] New: JIRA Bug Workflow w Kanban v6 [ 906215 ]
            mtokar.adm made changes -
            Workflow Original: GreenHopper Kanban Workflow v2 [ 443349 ] New: GreenHopper Kanban Workflow 20141014 [ 743621 ]

            Finally found https://jira.atlassian.com/browse/JRA-33043

            Problem is there is an "unassigned" user, probably created by an import.

            The workaround that we managed to figure out was the following:
            Create User A and User B
            Turn off email notifications
            Bulk assign all open unassigned tickets to User A
            Bulk open all closed unassigned tickets and assign to User B
            Delete the Unassigned user
            Change all the tickets assigned to User A to blank value
            Change all the tickets assigned to User B to blank value and close them
            Turn on email notifications again

            Deleted Account (Inactive) added a comment - Finally found https://jira.atlassian.com/browse/JRA-33043 Problem is there is an "unassigned" user, probably created by an import. The workaround that we managed to figure out was the following: Create User A and User B Turn off email notifications Bulk assign all open unassigned tickets to User A Bulk open all closed unassigned tickets and assign to User B Delete the Unassigned user Change all the tickets assigned to User A to blank value Change all the tickets assigned to User B to blank value and close them Turn on email notifications again

            Still broken for us also.
            JIRA v6.2.5 with JIRA Agile v6.3.13.1

            Deleted Account (Inactive) added a comment - Still broken for us also. JIRA v6.2.5 with JIRA Agile v6.3.13.1

              Unassigned Unassigned
              2f57932c4f59 Rob
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: