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  1. Jira Software Data Center
  2. JSWSERVER-5617

Manage Rapid Boards throws Cannot bind new shortcut Exception

      When having GreenHopper 5.10.6 and Atlassian Developer Toolbox 1.2 enabled in JIRA, you get the following error when trying to Manage Rapid Boards:

      An exception occurred

      Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
      Details

      Exception: Error: Cannot bind new shortcut "dt" due to conflict with existing shortcut "d"
      Resource: http://ttsupportvm.local:8511/jira511/s/en_USbj8ss5/772/3/1/_/download/superbatch/js/batch.js
      Line: 519

          Form Name

            [JSWSERVER-5617] Manage Rapid Boards throws Cannot bind new shortcut Exception

            Bugfix Automation Bot made changes -
            Minimum Version New: 5.1
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2851798 ] New: JAC Bug Workflow v3 [ 2933052 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2545704 ] New: JAC Bug Workflow v2 [ 2851798 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1545782 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2545704 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 909472 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1545782 ]
            Michael Andreacchio made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 48654 ] New: This issue links to "Page (Atlassian Documentation)" [ 48654 ]
            Michael Andreacchio made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 128688 ] New: This issue links to "Page (Atlassian Documentation)" [ 128688 ]
            Michael Andreacchio made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 48654 ] New: This issue links to "Page (Atlassian Documentation)" [ 48654 ]
            Michael Andreacchio made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 128688 ] New: This issue links to "Page (Atlassian Documentation)" [ 128688 ]

              jhinch jhinch (Atlassian)
              ttzidamis Theodore Tzidamis (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: