Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-5470

Unable to change owner of Rapid Board

XMLWordPrintable

      When trying to change the owner of a rapid board, no username will ever be recognized. Even the current owners username comes up with the message "No Match".

      We have tried user names, full names, even group names. There is no way for us to change the owner.

      Our system uses LDAP, which works for every other area within the administration pages, but it is as if Rapid Boards can't access LDAP users when trying to change an owner.

      Basically, for us it right now means that once a Rapid board is created it is always owned by that user, which makes it impossible to administer after a user is no longer involved in a project.

            [JSWSERVER-5470] Unable to change owner of Rapid Board

            Bugfix Automation Bot made changes -
            Minimum Version New: 5.1
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2853273 ] New: JAC Bug Workflow v3 [ 2934301 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2545695 ] New: JAC Bug Workflow v2 [ 2853273 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1547435 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2545695 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: Waiting clp support-flag New: Waiting affects-server clp support-flag
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 907248 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1547435 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 744791 ] New: JIRA Bug Workflow w Kanban v6 [ 907248 ]
            mtokar.adm made changes -
            Workflow Original: GreenHopper Kanban Workflow v2 [ 396278 ] New: GreenHopper Kanban Workflow 20141014 [ 744791 ]

            Michael Ketting added a comment -

            Hi Michael!
            Thanks for the update on Jira 6.
            Best regards, Michael

            Michael Ketting added a comment - Hi Michael! Thanks for the update on Jira 6. Best regards, Michael

            Michael Andreacchio added a comment -

            Hi there Michael,

            Unfortunately we have not performed extensive and purposeful testing on IE's "Document Mode" so the results of its use are completely unpredictable. Unfortunately it is not within our scope to support this browser mode in IE at the present time. You will, however, be pleased to know that it is on the roadmap to suport IE10 in JIRA6 and also the version of GreenHopper to be reased at the same time. The release of JIRA6 is coming within a couple of months.

            I hope this helps,

            Michael
            Support Team Lead

            Michael Andreacchio added a comment - Hi there Michael, Unfortunately we have not performed extensive and purposeful testing on IE's "Document Mode" so the results of its use are completely unpredictable. Unfortunately it is not within our scope to support this browser mode in IE at the present time. You will, however, be pleased to know that it is on the roadmap to suport IE10 in JIRA6 and also the version of GreenHopper to be reased at the same time. The release of JIRA6 is coming within a couple of months. I hope this helps, Michael Support Team Lead

              mandreacchio Michael Andreacchio
              90c81de8d868 Kevin E. Breidenbach
              Affected customers:
              0 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: