IE8: Error creating issue in Rapid View (Scrum Template) causes JavaScript error

XMLWordPrintable

    • Type: Bug
    • Resolution: Won't Fix
    • Priority: High
    • None
    • Affects Version/s: 5.10.1, 5.10.3
    • Component/s: AgileBoard
    • 5.1

      Creating an issue / support ticket generates the following errors:

      An exception occurred
      
      Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
      
      Details
      •Exception: Exception throws but not catched.
      •Resource: http://lxsrvmgi0532.mgi.de:8080/s/en_US-pjxsdw/733/16/1/_/download/superbatch/js/batch.js
      •Line: 1
      Environment
      Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
      
      An exception occurred
      
      Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
      
      Details
      •Exception: 'google' is undefined
      •Resource: https://support.atlassian.com/secure/RapidBoard.jspa
      •Line: 526657298
      Environment
      Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
      
      An exception occurred
      
      Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
      
      Details
      •Exception: Object needed
      •Resource: https://support.atlassian.com/secure/RapidBoard.jspa
      •Line: 526657310
      Environment
      Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
      

      Kindly refer to the screenshots attached. Works fine on Mozilla Firefox.

        1. create_ticket_2.jpg
          create_ticket_2.jpg
          204 kB
        2. create_ticket_1.jpg
          create_ticket_1.jpg
          204 kB
        3. create_support_ticket_2.jpg
          create_support_ticket_2.jpg
          212 kB
        4. create_support_ticket_1.jpg
          create_support_ticket_1.jpg
          99 kB

            Assignee:
            Michael Tokar
            Reporter:
            Ahmad Danial (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: