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  1. Jira Software Data Center
  2. JSWSERVER-4887

Greenhopper license with expired maintenance period does not work in JIRA 5.0.1 and Greenhopper 5.9.1

      We have noticed that Greenhopper with expired maintenance period does not work in anymore in JIRA 5.0.1. Anytime users try to access the agile tab, they are redirected to the plugins page for license update where the license status reads License is for an older version and maintenance has expired. The same license however works on JIRA 4.4.4 or 5.0. Please see screenshot for more details.

      After the given fix version if this issue is noticed it is likely caused by the a bug in the UPM that has been logged here:

          Form Name

            [JSWSERVER-4887] Greenhopper license with expired maintenance period does not work in JIRA 5.0.1 and Greenhopper 5.9.1

            Denise Unterwurzacher [Atlassian] (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 643958 ]
            Bugfix Automation Bot made changes -
            Minimum Version New: 5.09
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2852855 ] New: JAC Bug Workflow v3 [ 2937194 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2544408 ] New: JAC Bug Workflow v2 [ 2852855 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1550878 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2544408 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: support-flag New: affects-server support-flag
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 907147 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1550878 ]
            Michael Andreacchio made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 89437 ] New: This issue links to "Page (Atlassian Documentation)" [ 89437 ]
            Michael Andreacchio made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 128593 ] New: This issue links to "Page (Atlassian Documentation)" [ 128593 ]
            Michael Andreacchio made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 89437 ] New: This issue links to "Page (Atlassian Documentation)" [ 89437 ]

              bbaker ɹǝʞɐq pɐɹq
              smaiyaki Sultan Maiyaki (Inactive)
              Affected customers:
              3 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: