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  1. Jira Software Data Center
  2. JSWSERVER-4446

After restarting Jira nearly 2 dozen previously enabled projects were no longer Greenhopper enabled

      We restarted the Jira process this morning and discovered nearly 2 dozen previously Greenhopper enabled projects were no longer enabled. We have re-enabled all of the ones we were certain had used Greenhopper previously, but won't know for sure if all projects have been re-enabled until our user base finishes reporting. We rely heavily on Agile development and this particular situation has caused a bit of a panic.

            [JSWSERVER-4446] After restarting Jira nearly 2 dozen previously enabled projects were no longer Greenhopper enabled

            Bugfix Automation Bot made changes -
            Minimum Version New: 5.07
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2852130 ] New: JAC Bug Workflow v3 [ 2933169 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2541939 ] New: JAC Bug Workflow v2 [ 2852130 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1548867 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2541939 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: support-flag New: affects-server support-flag
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 907531 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1548867 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 745141 ] New: JIRA Bug Workflow w Kanban v6 [ 907531 ]
            mtokar.adm made changes -
            Workflow Original: GreenHopper Kanban Workflow v2 [ 362547 ] New: GreenHopper Kanban Workflow 20141014 [ 745141 ]

            Hi gbeckmann,

            If this has happened to you please log an issue at http://support.atlassian.com. This has not been a confirmed bug as of yet, but if we are able to reproduce this and find out the root cause with you then we will definitely have the cause and fix published in a public space for all of our customers.

            Cheers,

            Michael

            Michael Andreacchio added a comment - Hi gbeckmann , If this has happened to you please log an issue at http://support.atlassian.com . This has not been a confirmed bug as of yet, but if we are able to reproduce this and find out the root cause with you then we will definitely have the cause and fix published in a public space for all of our customers. Cheers, Michael

            It would be good to know for other users what is causing this issue, since we have exact the same problem. Do I have to create another ticket at http://support.atlassian.com? Thanks for the help.

            Vincent Pehrs added a comment - It would be good to know for other users what is causing this issue, since we have exact the same problem. Do I have to create another ticket at http://support.atlassian.com ? Thanks for the help.

              mandreacchio Michael Andreacchio
              7152cdb8e92a Paul Jarman
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: