Issue Summary

Currently, we can only set a default Issue Type on the Issue Type scheme settings. For reference: [Change the default issue type displayed on the Create Issue screen in Jira

However, if we add the Request Type to the Create Issue screen, it will show a random type, and setting a default is not possible:

Expected Results

Being able to set a default request type on the agents side, similar to the issue type configuration.

Actual Results

Setting a default request type is not possible.

Workaround

No workarounds available. Agents need to set the field manually, leaving space for mistakes.