Problem

Misunderstood logging it Automation for Jira if automation rule triggered from another automation rule

For Instance, For example, If an automation trigger on issue commented and triggered issue comment from another automation rule, this caused the below ERROR message. Rule wise, it is working as expected because, it will only be executed if the checkbox for "Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule." is enabled.

2025-09-03 08:57:05,292+0000 automation-rule-executor:thread-1 ERROR fnu-jira-t5c [c.c.a.api.service.SingleRuleExecutorServiceImpl] Ignoring event 'EVENT:jira:issue_updated:issue_updated' since its author is the app user. This was most likely triggered by a previous rule execution for traceId: 788cffa3-9cd9-49a3-9925-9ddae664f74e

Also confirmed that the above message is logged in ERROR level hence setting the package to DEBUG is not necessary. Looking at the relevant code, it can be seen that rule is configured to log ERROR level

Suggested Solution

Logging this message as an ERROR level causes misunderstanding. It should be WARN or INFO

Why This Is Important

Accurate logging

Workaround

these messages can be ignored unless we intend to have the rule triggered by another rule if that is the case we need enable "Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule."