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Type:
Suggestion
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Resolution: Unresolved
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None
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Component/s: Data Center
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1
Issue Summary
The bug JRASERVER-41675 introduced a feature where image thumbnails are displayed in email notifications using "com.atlassian.jira.send.email.notifications.with.images.attached." However, these thumbnails are not currently clickable, which affects the clarity and quality of the images. It would be beneficial to make these thumbnails clickable so users can view the full images for better clarity.
Reference: This modification is documented in the in Jira Software 10.2.x release notes - Image attachments thumbnails in emails
Steps to Reproduce
- Install Jira 10.2.x
- Configure an Outgoing notification Mail server
- Try to add comment in Jira ticket and attache a regular image size
- The imagine will be added in the notification as thumbnail and it is not clickable.
Expected Results
- All inline images in notifications should be clickable at all times, regardless of whether macro parameters are used.
Actual Results
- The inline image in the notification is not clickable and appears very small with poor rendering quality.
Workaround
- Include thumbnail parameters when attached image in the comment instead of using regular image.