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  1. Jira Software Data Center
  2. JSWSERVER-26254

DVCS inbound webhook stats logging shows zero or incorrect values

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      Issue Summary

      The DVCS stats logging for inbound webhook statistics fails to generate accurate metrics. Webhook stats such as `hookCount` and `pushHookInMillis` are logged as zero or minimal, even when webhooks are successfully executed.

      This is reproducible on Data Center: Yes

      Steps to Reproduce

      1. Integrate Jira with GitHub Enterprise and GitLab Enterprise servers.
      2. Create test repositories on both platforms, ensuring Jira properly creates the webhooks.
      3. Execute the following script to create and push 10,000 commits to the test repository:

      #!/bin/bash
NUM_COMMITS=10000
FILE="README.md"
PREFIX="KANBAN-"
REMOTE_BRANCH="main"

if [ ! -f "$FILE" ]; then
    echo "# README" > "$FILE"
    git add "$FILE"
    git commit -m "Initialize README.md"
    git push origin "$REMOTE_BRANCH"
fi

for ((i=1; i<=NUM_COMMITS; i++)); do
    echo "Change $i" >> "$FILE"
    git add "$FILE"
    git commit -m "${PREFIX}${i}"
    git push origin "$REMOTE_BRANCH"
done
echo "Completed $NUM_COMMITS commits and pushed them to $REMOTE_BRANCH!"

      4 Verify on both platforms that webhook responses are recorded (204 responses for each push).

      • GitHub: Check the webhook log in the repository settings (e.g., `.../settings/hooks/7`).
      • GitLab: Check the webhook delivery logs (e.g., `.../-/hooks`)

      5. Wait for the Jira stats to log (interval: 5 minutes).

      Expected Results

      Webhook statistics in the inbound section of DVCS stats should reflect actual webhook activity, including `hookCount` and timing metrics (e.g., `pushHookInMillis`).

      Actual Results

      The following log entry is recorded, showing zero or minimal values in the `inbound` section:

      2024-12-19 10:23:23,167+0000 jira-stats-0 INFO      [c.a.j.util.stats.JiraStats] [JIRA-STATS] [DVCS-HTTP] total stats: duration=PT2H55M0.029S, ...
"inbound": {
   "legacyHookCount": 0,
   "hookCount": 0,
   "pushHookInMillis": { "count": 0, "min": 0, "max": 0, "sum": 0, "avg": 0, ... }
   ...
}

      Despite successful webhook execution and 204 responses from the remote repositories, the stats remain empty.

      note: If you view the stats after first integrating the org you will see 2 hits on hookCount per number of repositories as it appears the hooks that test the security key are counted on creation.

      Versions Tested

      Jira Version Tested Status
      9.8.0 Yes Works
      9.12.12 Yes Does Not Work
      10.3.0 Yes Does Not Work

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

            [JSWSERVER-26254] DVCS inbound webhook stats logging shows zero or incorrect values

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              a99cf1f76b82 Puneet Saini
              ddiblasio David Di Blasio
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated: