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Bug
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Resolution: Unresolved
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Medium (View bug fix roadmap)
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None
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9.12.2
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9.12
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Severity 3 - Minor
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Issue Summary
On the “Burndown Chart" page, there is no mechanism to turn off or remap the character key shortcut.
Steps to Reproduce
- Navigate to the mentioned page.
- Turn on the screen reader.
- Trigger the character key shortcut “Z” to hide/show the header.
- Observe that this shortcut does not work in the browse mode.
- Observe that there is no mechanism to turn off or remap this shortcut.
Screen Recording
SSPD board - Agile Board - InstEnv Jira - Google Chrome 2024-02-12 16-15-54.mp4
Actual Results
There is a single character key shortcut that is used to open the “hide/show the header” modal. When screen reader users try to use this shortcut, it does not work. This is because single characters already have different elements associated with them for quick navigation, such as "G" for graphics, "L" for lists, and so on. There is no way to turn off or remap this shortcut. As a result, screen readers will not benefit from this shortcut.
Expected Results
The use of single character key shortcuts should be avoided since these generally do not work with most of the screen readers, such as JAWS or NVDA.
Avoid the use of single character key shortcuts or provide any of the following.
- A required modifier key, such as Ctrl or Alt.
- A mechanism to disable the character key shortcuts.
- A mechanism to remap the character key shortcuts.
As well, make sure that the shortcuts are only activatable when the specific component has keyboard focus.
For more information, you can refer, https://www.w3.org/WAI/WCAG21/Techniques/general/G217
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Environment
MacBook Pro (16-inch, 2019)
macOs Sonoma 14.3
Chrome - Version 113.0.5672.63 (Official Build) (x86_64)
Firefox- Version 92.0 (64-bit)
Safari- Version 16.4 (18615.1.26.110.1)
JAWS- Version 2022
NVDA- Version 2021.2
Voiceover - Version Latest
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSWSERVER-26211] Burndown Chart: Character key shortcuts cannot be turned off or remapped
| Labels | Original: 2.1.4 Level-A WCAG21 a11y-triaged ax-at-user ax-bug ax-jiradc-vpat2024 ax-jiradc-vpat2024-burndownchart ax-jiradc-vpat2024-pg18 ax-medium-priority ax-qa | New: 2.1.4 Level-A WCAG21 a11y-triaged ax-at-user ax-bug ax-jira-dc-vpat ax-jira-dc-vpat-BurndownChart ax-jiradc-vpat2024 ax-jiradc-vpat2024-burndownchart ax-jiradc-vpat2024-pg18 ax-medium-priority ax-qa |
| Component/s | Original: Accessibility [ 62490 ] | |
| Component/s | New: Reports [ 46796 ] | |
| Component/s | New: Accessibility [ 62491 ] | |
| Key | Original: JRASERVER-77380 | New: JSWSERVER-26211 |
| Affects Version/s | Original: 9.12.2 [ 106456 ] | |
| Affects Version/s | New: 9.12.2 [ 106455 ] | |
| Project | Original: Jira Data Center [ 10240 ] | New: Jira Software Data Center [ 12200 ] |
| Priority | Original: High [ 2 ] | New: Medium [ 3 ] |
| Labels | Original: 2.1.4 Level-A WCAG21 a11y-triaged ax-at-user ax-bug ax-high-priority ax-jiradc-vpat2024 ax-jiradc-vpat2024-burndownchart ax-jiradc-vpat2024-pg18 ax-qa | New: 2.1.4 Level-A WCAG21 a11y-triaged ax-at-user ax-bug ax-jiradc-vpat2024 ax-jiradc-vpat2024-burndownchart ax-jiradc-vpat2024-pg18 ax-medium-priority ax-qa |
| Labels | Original: 2.1.4 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jiradc-vpat2024 ax-jiradc-vpat2024-burndownchart ax-jiradc-vpat2024-pg18 ax-qa | New: 2.1.4 Level-A WCAG21 a11y-triaged ax-at-user ax-bug ax-high-priority ax-jiradc-vpat2024 ax-jiradc-vpat2024-burndownchart ax-jiradc-vpat2024-pg18 ax-qa |
| Priority | Original: Low [ 4 ] | New: High [ 2 ] |
| Status | Original: Needs Triage [ 10030 ] | New: Ready for Development [ 10049 ] |
| Attachment | New: SSPD board - Agile Board - InstEnv Jira - Google Chrome 2024-02-12 16-15-54-1.mp4 [ 452023 ] |
| Attachment | New: SSPD board - Agile Board - InstEnv Jira - Google Chrome 2024-02-12 16-15-54.mp4 [ 452022 ] |
| Description |
Original:
h3. Issue Summary
On the “Burndown Chart" page, there is no mechanism to turn off or remap the character key shortcut. h3. Steps to Reproduce # Navigate to the mentioned page. # Turn on the screen reader. # Trigger the character key shortcut “Z” to hide/show the header. # Observe that this shortcut does not work in the browse mode. # Observe that there is no mechanism to turn off or remap this shortcut. h3. Actual Results There is a single character key shortcut that is used to open the “hide/show the header” modal. When screen reader users try to use this shortcut, it does not work. This is because single characters already have different elements associated with them for quick navigation, such as "G" for graphics, "L" for lists, and so on. There is no way to turn off or remap this shortcut. As a result, screen readers will not benefit from this shortcut. h3. Expected Results The use of single character key shortcuts should be avoided since these generally do not work with most of the screen readers, such as JAWS or NVDA. Avoid the use of single character key shortcuts or provide any of the following. * A required modifier key, such as Ctrl or Alt. * A mechanism to disable the character key shortcuts. * A mechanism to remap the character key shortcuts. As well, make sure that the shortcuts are only activatable when the specific component has keyboard focus. For more information, you can refer, [https://www.w3.org/WAI/WCAG21/Techniques/general/G217] h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available h3. Environment MacBook Pro (16-inch, 2019) macOs Sonoma 14.3 Chrome - Version 113.0.5672.63 (Official Build) (x86_64) Firefox- Version 92.0 (64-bit) Safari- Version 16.4 (18615.1.26.110.1) JAWS- Version 2022 NVDA- Version 2021.2 Voiceover - Version Latest |
New:
h3. Issue Summary
On the “Burndown Chart" page, there is no mechanism to turn off or remap the character key shortcut. h3. Steps to Reproduce # Navigate to the mentioned page. # Turn on the screen reader. # Trigger the character key shortcut “Z” to hide/show the header. # Observe that this shortcut does not work in the browse mode. # Observe that there is no mechanism to turn off or remap this shortcut. h3. Screen Recording [^SSPD board - Agile Board - InstEnv Jira - Google Chrome 2024-02-12 16-15-54.mp4] h3. Actual Results There is a single character key shortcut that is used to open the “hide/show the header” modal. When screen reader users try to use this shortcut, it does not work. This is because single characters already have different elements associated with them for quick navigation, such as "G" for graphics, "L" for lists, and so on. There is no way to turn off or remap this shortcut. As a result, screen readers will not benefit from this shortcut. h3. Expected Results The use of single character key shortcuts should be avoided since these generally do not work with most of the screen readers, such as JAWS or NVDA. Avoid the use of single character key shortcuts or provide any of the following. * A required modifier key, such as Ctrl or Alt. * A mechanism to disable the character key shortcuts. * A mechanism to remap the character key shortcuts. As well, make sure that the shortcuts are only activatable when the specific component has keyboard focus. For more information, you can refer, [https://www.w3.org/WAI/WCAG21/Techniques/general/G217] h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available h3. Environment MacBook Pro (16-inch, 2019) macOs Sonoma 14.3 Chrome - Version 113.0.5672.63 (Official Build) (x86_64) Firefox- Version 92.0 (64-bit) Safari- Version 16.4 (18615.1.26.110.1) JAWS- Version 2022 NVDA- Version 2021.2 Voiceover - Version Latest |