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  1. Jira Software Data Center
  2. JSWSERVER-26185

Backlog: Keyboard focus does not return to the triggering element of the modal dialog

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      Issue Summary

      After closing the "Operations" modal dialog, the keyboard focus does not return to the triggering element.

      Steps to Reproduce

      1. Open the "Backlog" page.
      2. Navigate to any "issue" present in the backlog and select it.
      3. Navigate to the "More actions" button and press the "." key.
      4. Observe that the "Operation" modal dialog will appear.
      5. Close the dialog using an Esc key or activate the "Close" button and try to navigate further.
      6. Observe that the focus moves to the beginning of the page.

      Screen Recording

      Screen Recording 2024-02-19 at 3.20.49 PM.mov

      Screenshot

      Actual Results

      On closing the modal dialog, the programmatic focus does not return to the triggering element. Instead, the focus is moved to the beginning of the page.

      This required screen reader users and keyboard-only users to tab-pass the content on the page before they could interact with the content after the triggering element.

      Expected Results

      The programmatic focus of users should be set on the triggering element of the dialog as soon as the dialog is closed.

      Set the keyboard focus to the triggering element of the dialog using JavaScript .focus().

      For information on creating accessible modal dialog refer Modal Dialog Example

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

      Environment

      MacBook Pro (16-inch, 2021)
      macOs Sonoma 14.3
      Chrome - Version 120.0.6099.109 (Official Build) (arm64)
      Firefox- Version 92.0 (64-bit) 
      Safari- Version 17.3 (19617.2.4.11.8)
      JAWS- Version 2023
      NVDA- Version 2021.2 
      Voiceover - Version Latest

        1. Screen Recording 2024-02-19 at 3.20.49 PM.mov
          17.60 MB
        2. Screenshot 2024-02-19 at 3.22.15 PM.png
          Screenshot 2024-02-19 at 3.22.15 PM.png
          327 kB

            [JSWSERVER-26185] Backlog: Keyboard focus does not return to the triggering element of the modal dialog

            Richard Atkins made changes -
            Labels Original: 2.4.3 Level-A WCAG21 a11y-triaged ax-at-user ax-bug ax-high-priority ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024 New: 2.4.3 Level-A WCAG21 a11y-triaged ax-at-user ax-bug ax-high-priority ax-jira-dc-vpat ax-jira-dc-vpat-Backlog ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024
            Bilal Cinarli made changes -
            Labels Original: 2.4.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024 New: 2.4.3 Level-A WCAG21 a11y-triaged ax-at-user ax-bug ax-high-priority ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024
            Sameer Shaikh made changes -
            Priority Original: Medium [ 3 ] New: Low [ 4 ]
            Shruti Chabukswar made changes -
            Labels Original: 2.4.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-reused ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024 New: 2.4.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024
            Shruti Chabukswar made changes -
            Labels Original: 2.4.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-reused ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024 New: 2.4.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-reused ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024
            Shruti Chabukswar made changes -
            Labels Original: 2.4.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024 New: 2.4.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-reused ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024
            Shruti Chabukswar made changes -
            Labels Original: 2.4.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-vpat-2025 ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024 New: 2.4.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024
            Sameer Shaikh made changes -
            Labels Original: 2.4.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025 ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-vpat-2025 ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024 New: 2.4.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-vpat-2025 ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024
            Sameer Shaikh made changes -
            Labels Original: 2.4.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025 ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024 New: 2.4.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025 ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-vpat-2025 ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-kb-user ax-qa ax-shipped-pre2024

            Shruti Chabukswar added a comment -

            This issue is reproducible in Jira DC VPAT 2025.

            Shruti Chabukswar added a comment - This issue is reproducible in Jira DC VPAT 2025.

              Unassigned Unassigned
              1833d2e1842a Rahul Patil
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated: