Issue Summary

    On this "Operation" modal dialog, the “Workflow" and "Actions" headings present in the list-box are inappropriately defined as heading level 5.

    Steps to Reproduce

    1. Open the "Backlog" page.
    2. Navigate to any "issue" present in the backlog and select it.
    3. Navigate to the "More actions" button and press the "." key.
    4. Observe that the "Operation" modal dialog will appear.
    5. Navigate to the mentioned combo box and activate it.
    6. Navigate to the mentioned instance and inspect the code.
    7. Observe that the mentioned text has incorrect heading markup as per visual hierarchy.

    Screenshot

    Actual Results

    The “Workflow" and "Actions" headings do not follow the visual structure of the page. It is inappropriately defined as heading level 5 (<h5>) instead of heading level 3 (<h3>).

    As a result, screen reader users found it difficult to understand the structure of the content present in the modal dialog.

    Expected Results

    The heading levels should be announced as per the visual hierarchy by the screen reader to understand the page structure for their users.

    The heading levels should correctly convey the relationship between the headings, such as the parent-child relationship between the headings. Provide appropriate heading levels to the mentioned heading text, such as <h1>, <h2>, <h3>, and so on.

    Code example:

    <h3 id="workflow-header" aria-hidden="true">Workflow</h3>
    ...
    <h3 id="actions-header" aria-hidden="true">Actions</h3>

    Workaround

    Currently, there is no known workaround for this behaviour. A workaround will be added here when available

    Environment

    MacBook Pro (16-inch, 2021)
    macOs Sonoma 14.3
    Chrome - Version 120.0.6099.109 (Official Build) (arm64)
    Firefox- Version 92.0 (64-bit) 
    Safari- Version 17.3 (19617.2.4.11.8)
    JAWS- Version 2023
    NVDA- Version 2021.2 
    Voiceover - Version Latest

        Form Name

          [JSWSERVER-26181] Backlog: Inappropriate heading structure

          Richard Atkins made changes -
          Labels Original: 1.3.1 Level-A WCAG21 a11y-triaged ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa New: 1.3.1 Level-A WCAG21 a11y-triaged ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jira-dc-vpat ax-jira-dc-vpat-Backlog ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa
          Bilal Cinarli made changes -
          Labels Original: 1.3.1 Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa New: 1.3.1 Level-A WCAG21 a11y-triaged ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa
          Sameer Shaikh made changes -
          Priority Original: High [ 2 ] New: Low [ 4 ]
          Shruti Chabukswar made changes -
          Priority Original: Low [ 4 ] New: High [ 2 ]
          Shruti Chabukswar made changes -
          Labels Original: 1.3.1 Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-reused ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa New: 1.3.1 Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa
          Shruti Chabukswar made changes -
          Labels Original: 1.3.1 Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-reused ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa New: 1.3.1 Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-reused ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat-2025-reused ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa
          Shruti Chabukswar made changes -
          Labels Original: 1.3.1 Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa New: 1.3.1 Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-reused ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa
          Shruti Chabukswar made changes -
          Labels Original: 1.3.1 Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa New: 1.3.1 Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat-2025-backlog ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa
          Sameer Shaikh made changes -
          Labels Original: 1.3.1 Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025 ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa New: 1.3.1 Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa
          Sameer Shaikh made changes -
          Labels Original: 1.3.1 Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025 ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-backlog ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa New: 1.3.1 Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-high-priority ax-jira-vpat-2025 ax-jira-vpat-2025-backlog ax-jira-vpat-2025-reused ax-jiradc-backlog ax-jiradc-vpat-2025 ax-jiradc-vpat2024 ax-jiradc-vpat2024-backlog ax-jiradc-vpat2024-pg09 ax-qa

            Unassigned Unassigned
            1833d2e1842a Rahul Patil
            Affected customers:
            0 This affects my team
            Watchers:
            2 Start watching this issue

              Created:
              Updated: