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  1. Jira Software Data Center
  2. JSWSERVER-26105

Rebalancing errors are silenced and not propagated to UI

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low (View bug fix roadmap)
    • None
    • 10.2.0, 9.4.29, 9.12.16
    • Lexorank
    • None

      Issue Summary

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Observe any errors in the log files 
      2. Some of the errors could be logged on the warn level
      3. UI present that rebalancing finished successfully. 

       

      Example of the error:

      [service.lexorank.balance.LexoRankBalancer] Indexing Queue for rebalanced issues overflow, reindex stuck or is taking longer than expected >PT320S

      Expected Results

      UI should propagate errors to the UI. Additionally errors shouldn't be logged on warn level.

      Actual Results

      Rebalancing UI still shows that rebalancing finished successfully.

      After refreshing the page only some of the issues being rebalanced. Issues are redistributed between two buckets. 

      Workaround

      After  fix of JSWSERVER-16057  in Jira 10.2 and later, rebalancing shouldn't stuck for infinite amount of time and you can try to trigger rebalancing once again.

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          Form Name

            [JSWSERVER-26105] Rebalancing errors are silenced and not propagated to UI

            No work has yet been logged on this issue.

              Unassigned Unassigned
              ddudziak Stasiu
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated: