We couldn't load all Actvitity tabs. Refresh the page to try again.
If the problem persists, contact your Jira admin.
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low (View bug fix roadmap)
    • None
    • 10.2.0
    • Lexorank
    • None

      Issue Summary

      When solving JSWSERVER-16057 we found out that reindexing process prior to Jira 10.2 were failing silently, being not logged anywhere. Since 10.2 those errors will be propagated correctly. This is a bug where you can report issues with rebalancing. You can observer errors/exception in the log files like that:

      "Indexing failed for rebalanced issues. Errors:" + remaining part of the error.
      ----
      OR
      ----
      "LexoRank balancer failed," + remaining part of the error. 

       

      Be aware that during our investigation, we found an issue with the LexoRank management tab. No errors with rebalancing are propagated to the UI. More about that in this bug -> JSWSERVER-26105 

      Steps to Reproduce

      1. TBD

      Expected Results

      1. No errors in the log

      Actual Results

      The below exception is thrown in log file:

      "Indexing failed for rebalanced issues. Errors:" + remaining part of the error.
      ----
      OR
      ---- "LexoRank balancer failed," + remaining part of the error. 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • Icon: Bug Bug
              • Resolution: Unresolved
              • Icon: Low Low
              • None
              • 10.2.0
              • Lexorank
              • None

                Issue Summary

                When solving JSWSERVER-16057 we found out that reindexing process prior to Jira 10.2 were failing silently, being not logged anywhere. Since 10.2 those errors will be propagated correctly. This is a bug where you can report issues with rebalancing. You can observer errors/exception in the log files like that:

                "Indexing failed for rebalanced issues. Errors:" + remaining part of the error.
                ----
                OR
                ----
                "LexoRank balancer failed," + remaining part of the error. 

                 

                Be aware that during our investigation, we found an issue with the LexoRank management tab. No errors with rebalancing are propagated to the UI. More about that in this bug -> JSWSERVER-26105 

                Steps to Reproduce

                1. TBD

                Expected Results

                1. No errors in the log

                Actual Results

                The below exception is thrown in log file:

                "Indexing failed for rebalanced issues. Errors:" + remaining part of the error.
                ----
                OR
                ---- "LexoRank balancer failed," + remaining part of the error. 

                Workaround

                Currently there is no known workaround for this behavior. A workaround will be added here when available

                        Unassigned Unassigned
                        ddudziak Stasiu
                        Votes:
                        0 Vote for this issue
                        Watchers:
                        2 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            ddudziak Stasiu
                            Affected customers:
                            0 This affects my team
                            Watchers:
                            2 Start watching this issue

                              Created:
                              Updated: