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  1. Jira Software Data Center
  2. JSWSERVER-26104

Rebalance can fail because of issue with reindexing

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 10.2.0
    • Lexorank
    • None

      Issue Summary

      When solving JSWSERVER-16057 we found out that reindexing process prior to Jira 10.2 were failing silently, being not logged anywhere. Since 10.2 those errors will be propagated correctly. This is a bug where you can report issues with rebalancing. You can observer errors/exception in the log files like that:

      "Indexing failed for rebalanced issues. Errors:" + remaining part of the error.
      ----
      OR
      ----
      "LexoRank balancer failed," + remaining part of the error. 

       

      Be aware that during our investigation, we found an issue with the LexoRank management tab. No errors with rebalancing are propagated to the UI. More about that in this bug -> JSWSERVER-26105 

      Steps to Reproduce

      1. TBD

      Expected Results

      1. No errors in the log

      Actual Results

      The below exception is thrown in log file:

      "Indexing failed for rebalanced issues. Errors:" + remaining part of the error.
      ----
      OR
      ---- "LexoRank balancer failed," + remaining part of the error. 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              ddudziak Stasiu
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                Created:
                Updated: