Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-25932

Allow User to Enable/Disable Sticky Comment on Client Side

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Data Center
    • None
    • 3
    • 3
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      The new feature of the "Sticky Comment" in Jira Software is welcomed, and we appreciate the initiative.

      However, our users highlights a need for more control over activation. Specifically, we seek the capability to enable or disable sticky comment functionality on an individual basis. Although we recognize the availability of a dark-feature settings option for global adjustments, it's important to recognize that this approach may not cater to the diverse needs and preferences of our user base. 

          Form Name

            [JSWSERVER-25932] Allow User to Enable/Disable Sticky Comment on Client Side

            Robert Leachman added a comment -

            Thanks so much Becky! We are evaluating disabling sticky comments using the dark feature you mentioned... glad to have something to consider.

            I cannot possibly support this for my users but wanted to share in case it helps someone. With the feature enabled, add an extension like Stylus to your browser (there are a few that are similar) and inject this CSS hack. 

            /* ==UserStyle==
@name           Disable Sticky Comment
@namespace      github.com/openstyles/stylus
@version        1.0.0
@description    Workaround to address https://jira.atlassian.com/browse/JSWSERVER-25932
@author         Disavowed
==/UserStyle== */
@-moz-document domain("jira.yourdomainhere.com") {
    #addcomment {
        position: static !important; /* instead of position: sticky */
    }
}

            Voila, per-user disabling of the feature until Atlassian provides an option. This is barely tested and does not seem to work in the converse where the feature is turned off and a person wants to use it.

            Personally I feel Sticky Comment is a great idea that just needs some refining. +1 to enable/disable

            Robert Leachman added a comment - Thanks so much Becky! We are evaluating disabling sticky comments using the dark feature you mentioned... glad to have something to consider. I cannot possibly support this for my users but wanted to share in case it helps someone. With the feature enabled, add an extension like Stylus to your browser (there are a few that are similar) and inject this CSS hack. /* ==UserStyle== @name           Disable Sticky Comment @namespace      github.com/openstyles/stylus @version        1.0.0 @description    Workaround to address https: //jira.atlassian.com/browse/JSWSERVER-25932 @author         Disavowed ==/UserStyle== */ @-moz-document domain( "jira.yourdomainhere.com" ) {     #addcomment {         position: static !important; /* instead of position: sticky */     } } Voila, per-user disabling of the feature until Atlassian provides an option. This is barely tested and does not seem to work in the converse where the feature is turned off and a person wants to use it. Personally I feel Sticky Comment is a great idea that just needs some refining. +1 to enable/disable

            Tiffany Stull added a comment -

            The instance of jira we use was just upgraded with this feature enabled. In a Service Desk project, I and one of my colleagues are finding it disruptive to our workflow because we are used to being able to scroll up and down and see more of the discussion thread with the user at the same time as we are authoring a follow-up message. The comment box covering up content as we scroll is slowing down our work. Please make it possible for us to disable the feature on a per-user basis so those of us who need to see more of the content can do so, and our colleagues who like the "sticky comment box" feature can continue to use it. Thanks!

            Tiffany Stull added a comment - The instance of jira we use was just upgraded with this feature enabled. In a Service Desk project, I and one of my colleagues are finding it disruptive to our workflow because we are used to being able to scroll up and down and see more of the discussion thread with the user at the same time as we are authoring a follow-up message. The comment box covering up content as we scroll is slowing down our work. Please make it possible for us to disable the feature on a per-user basis so those of us who need to see more of the content can do so, and our colleagues who like the "sticky comment box" feature can continue to use it. Thanks!

            Becky added a comment -

            84e1490196bc - Our team ended up disabling the sticky comment feature by configuring the following on the dark feature page:

            Go to https://<your domain>/secure/admin/SiteDarkFeatures!default.jspa and enter "com.atlassian.jira.commentStickyFooter.disabled" to the text box and click "Add".

            If you are using Jira Data Center, that change can be performed by a Jira administrator.

            Becky added a comment - 84e1490196bc - Our team ended up disabling the sticky comment feature by configuring the following on the dark feature page: Go to https://<your domain>/secure/admin/SiteDarkFeatures!default.jspa and enter "com.atlassian.jira.commentStickyFooter.disabled" to the text box and click "Add". If you are using Jira Data Center, that change can be performed by a Jira administrator.

            Oakley Dye added a comment -

            An option to disable the canned responses at the bottom would be great as well. I'd like to have the sticky box, but without the suggested comments doubling the space it takes up.

            Oakley Dye added a comment - An option to disable the canned responses at the bottom would be great as well. I'd like to have the sticky box, but without the suggested comments doubling the space it takes up.

            Victor Dulepov added a comment -

            It's funny that Atlassian's own Jira (where I'm writing this right now) does not have this space-eater enabled. 
            While the cloud Jira where we work in does, making the user experience less and less pleasant.

            Victor Dulepov added a comment - It's funny that Atlassian's own Jira (where I'm writing this right now) does not have this space-eater enabled.  While the cloud Jira where we work in does, making the user experience less and less pleasant.

            Alexander Pacha added a comment -

            Maybe this screenshot helps to visualize the problem, demonstrating that there is basically no space left to read or edit the description anymore:

            https://community.atlassian.com/t5/Jira-questions/Re-Revert-from-sticky-comment-to-normal-and-most-convi/qaq-p/2765817/comment-id/1037144#M1037144

             

            Alexander Pacha added a comment - Maybe this screenshot helps to visualize the problem, demonstrating that there is basically no space left to read or edit the description anymore: https://community.atlassian.com/t5/Jira-questions/Re-Revert-from-sticky-comment-to-normal-and-most-convi/qaq-p/2765817/comment-id/1037144#M1037144  

            Alexander Pacha added a comment -

            Indeed. These sticky comments eat up 1/5th of the screen space, making them very intrusive:

            Alexander Pacha added a comment - Indeed. These sticky comments eat up 1/5th of the screen space, making them very intrusive:

              Unassigned Unassigned
              eeb2ae54a831 Becky Yu
              Votes:
              21 Vote for this issue
              Watchers:
              21 Start watching this issue

                Created:
                Updated: