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Suggestion
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Resolution: Unresolved
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3
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13
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Problem definition
As per official documentation, anonymous user is mentioned when making changes to auto-managed sprint:
If you configured an auto-managed sprint, when it auto-starts or auto-completes, you’ll get an email notification that Anonymous has made some changes to this sprint.
For specific needs in business processes, it would be beneficial if a specific user could be set to perform those changes, instead of Anonymous.
Suggested resolution
Implement the ability to change the user who performs changes on auto-managed Sprint.
We strongly place a request to change the attribution from "Anonymous" to "System" or a dedicated service user (e.g., "Jira Automation").
Technical Rationale: The current attribution is confusing because the action is not unauthenticated. The auto-managed sprint is executed by a background job that operates with full system authentication and has specific administrative permissions.
Audit Trail Integrity: The "Anonymous" label undermines the clarity of the audit log, forcing customers to differentiate between genuine unauthenticated public access and authenticated internal automation.
Misleading Semantics: The term "Anonymous" incorrectly implies a lack of permissions or identity, whereas the action is performed by a highly privileged, authenticated service context.
We believe this should be considered a necessary fix for data governance and compliance clarity, rather than a cosmetic enhancement.
- is duplicated by
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JSWSERVER-26050 "Start and complete sprint automatically" with the "move issues automatically" should register in audit logs info about Service Account that impersonated Auto-managed sprint service
- Closed