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  1. Jira Software Data Center
  2. JSWSERVER-25762

Review Changes In Jira: Search results not programmatically identified

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      Issue Summary

      When user types any name or invalid data in the inputfield of “Choose Users” the auto-populated suggestions are not understandable for screen reader users.

      Steps to Reproduce

      1. Navigate to the "Plans" in header section and activate any plan.
      2. Observe the "Plan" page appears.
      3. Navigate to the "Review Changes" button and activate it.
      4. Observe the "Review Changes" modal appears.
      5. Navigate to the "All" button and activate it.
      6. Navigate to the "Choose Users" inputfield.
      7. Type any keyword within the input field.
      8. Observe there are suggestions automatically populated below are navigated by screen reader.

      Screen Recording

      Screen Recording 2024-02-07 at 6.00.43 PM.mov

      Actual Results

      When a user performs a valid or invalid search operation into the “Choose Users” input field, the suggestions according to searched data is getting updated in the table below without informing screen reader users.

      The programmatic means of identifying the presence of suggestions based on searched data are not used, so assistive technologies such as screen reader software are not able to alert users regarding the presence of the search result suggestions. Although this interaction is easier to understand for sighted users, it is not intuitive for the visually impaired.

      Expected Results

      Ensure that the dynamically updating search result suggestions that becomes available when the user search for data in the “Choose Users” input field should get announced by the screen reader.

      Following is expected →

      Screen reader users should be notified when the suggestions get updated along with the count of suggestions. Use appropriate ARIA live region attribute or role to achieve this. Specify aria-live="polite" or role=“status” to the container consisting remaining characters.
      If this is not feasible, a hidden instruction should be announced (when the search input receives focus), notifying the users of the dynamic change. 

      For more information on implementation, refer to the following link: ARIA live regions implementation

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

      Environment 

      MacBook Pro (16-inch, 2021)
      macOs Ventura 14.3
      Chrome -Version 120.0.6099.71 (Official Build) (arm64)
      Firefox- Version 92.0 (64-bit)
      Safari- Version 17.1 (19616.2.9.11.7)
      JAWS- Version 2023
      NVDA- Version 2021.2
      Voiceover - Version Latest

        1. Screen Recording 2024-02-07 at 6.00.43 PM.mov
          24.65 MB
          Shivani More

          Form Name

            [JSWSERVER-25762] Review Changes In Jira: Search results not programmatically identified

            Marc Dacanay made changes -
            Labels Original: 4.1.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jiradc-arj ax-jiradc-arj-vpat2024 ax-jiradc-vpat ax-jiradc-vpat-pg07 ax-jiradc-vpat-reviewchangesinjira ax-qa New: 4.1.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jiradc-arj ax-jiradc-arj-vpat2024 ax-jiradc-vpat ax-jiradc-vpat-pg07 ax-jiradc-vpat-reviewchangesinjira ax-qa ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 963933 ]
            Sylwia Mikołajczuk made changes -
            Priority Original: High [ 2 ] New: Medium [ 3 ]
            Shivani More (Inactive) made changes -
            Labels Original: 4.1.3 Level-AA WCAG21 ax-at-user ax-bug ax-high-priority ax-jiradc-arj ax-jiradc-arj-vpat2024 ax-jiradc-vpat ax-jiradc-vpat-pg07 ax-jiradc-vpat-reviewchangesinjira ax-qa New: 4.1.3 Level-A WCAG21 ax-at-user ax-bug ax-high-priority ax-jiradc-arj ax-jiradc-arj-vpat2024 ax-jiradc-vpat ax-jiradc-vpat-pg07 ax-jiradc-vpat-reviewchangesinjira ax-qa
            Stasiu made changes -
            Introduced in Version Original: 9.12 New: 8.2
            Affects Version/s New: 8.20.30 [ 106364 ]
            Affects Version/s New: 9.4.17 [ 106909 ]
            Sylwia Mikołajczuk made changes -
            Labels Original: 4.1.3 Level-AA WCAG21 ax-at-user ax-bug ax-high-priority ax-jiradc-vpat ax-jiradc-vpat-pg07 ax-jiradc-vpat-reviewchangesinjira ax-qa New: 4.1.3 Level-AA WCAG21 ax-at-user ax-bug ax-high-priority ax-jiradc-arj ax-jiradc-arj-vpat2024 ax-jiradc-vpat ax-jiradc-vpat-pg07 ax-jiradc-vpat-reviewchangesinjira ax-qa
            Stasiu made changes -
            Status Original: Needs Triage [ 10030 ] New: Ready for Development [ 10049 ]
            Stasiu made changes -
            Component/s Original: Accessibility [ 62491 ]
            Component/s New: (Advanced Roadmaps) Accessibility [ 74392 ]
            Varsha Bansode made changes -
            Labels Original: 4.1.3 Level-AA WCAG21 ax-at-user ax-bug ax-high-priority ax-jiradc-vpat ax-jiradc-vpat-accessibilityassessmentroadmaps ax-jiradc-vpat-pg07 ax-jiradc-vpat-reviewchangesinjira ax-qa New: 4.1.3 Level-AA WCAG21 ax-at-user ax-bug ax-high-priority ax-jiradc-vpat ax-jiradc-vpat-pg07 ax-jiradc-vpat-reviewchangesinjira ax-qa
            Sylwia Mikołajczuk made changes -
            Labels Original: 4.1.3 Level-AA WCAG21 ax-at-user ax-bug ax-high-priority ax-jiradc-vpat ax-jiradc-vpat-pg07 ax-jiradc-vpat-reviewchangesinjira ax-qa New: 4.1.3 Level-AA WCAG21 ax-at-user ax-bug ax-high-priority ax-jiradc-vpat ax-jiradc-vpat-accessibilityassessmentroadmaps ax-jiradc-vpat-pg07 ax-jiradc-vpat-reviewchangesinjira ax-qa

              Unassigned Unassigned
              1266eee53fd7 Shivani More (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
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                Created:
                Updated: