• Type: Bug
• Resolution: Unresolved
• Priority: Low (View bug fix roadmap)
• Fix Version/s: None
• Affects Version/s: 9.3.3, 9.4.14
• Component/s: Scrum Board
• Labels:

  • pse-request

1. Screen Recording 2024-01-26 at 9.18.00 AM.mov

   12.27 MB

   26/Jan/2024 8:19 AM

2. 

   Screenshot 2024-01-26 at 9.13.29 AM.png

   223 kB

   26/Jan/2024 8:14 AM

3. 

   Screenshot 2024-01-26 at 9.12.03 AM.png

   256 kB

   26/Jan/2024 8:12 AM

4. 

   Screenshot 2024-01-26 at 9.10.13 AM.png

   213 kB

   26/Jan/2024 8:11 AM

5. 

   Screenshot 2024-01-10 at 11.11.59 AM.png

   233 kB

   10/Jan/2024 10:12 AM

6. 

   Screenshot 2024-01-10 at 11.05.38 AM.png

   427 kB

   10/Jan/2024 10:05 AM

7. 

   Screenshot 2024-01-10 at 11.05.33 AM.png

   220 kB

   10/Jan/2024 10:05 AM

[JSWSERVER-25501] Quick Filter caused javascript errors

SET Analytics Bot made changes - 12/Dec/2024 4:06 AM

Support reference count

Original: 2

New: 3

SET Analytics Bot made changes - 12/Dec/2024 2:28 AM

UIS

Original: 2

New: 3

SET Analytics Bot made changes - 26/Apr/2024 2:17 AM

UIS

Original: 3

New: 2

Veenit Doshi made changes - 14/Feb/2024 4:40 PM

Labels

New: pse-request

Antoni Kowalski made changes - 12/Feb/2024 9:14 AM

Description

Original: h3. Issue Summary When a quick filter hides stories under epic or subtasks under story, user will hit the following Javascript error when editing the issue using edit action on right tab panel of story/subtask: {code} An error occurredHide… Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details Exception: Uncaught TypeError: Cannot read properties of undefined (reading 'columnId') Resource: https://linux-60695.prod.atl-cd.net/jira/s/b3db1967a3d5be156862ce1f196f76e3-CDN/-60hw6p/940014/1dlckms/2cd30eb2f206f42b87d15610fcf59f86/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US&whisper-enabled=true Line: 6513 Column: 5887 {code} This is reproducible on Data Center: (yes) h3. Steps to Reproduce  # Add a new quick filter: {code} type not in (Sub-task) {code} # Open *Active Sprints* and select the quick filter:  !Screenshot 2024-01-26 at 9.10.13 AM.png|thumbnail! # Click "SCRUM-10" parent issue to open the issue details panel on the right side.  !Screenshot 2024-01-26 at 9.12.03 AM.png|thumbnail! # Look for the *Sub-Tasks* section in the issue details panel and edit the subtask issue.  !Screenshot 2024-01-26 at 9.13.29 AM.png|thumbnail! # Modify any fields value in the edit issue screen and click *Update* button.  !Screenshot 2024-01-10 at 11.11.59 AM.png|thumbnail! # User received the following Javascripts errors even though the issue update was succeeded:  !Screenshot 2024-01-10 at 11.05.33 AM.png|thumbnail!  !Screenshot 2024-01-10 at 11.05.38 AM.png|thumbnail! h3. Video recording * [^Screen Recording 2024-01-26 at 9.18.00 AM.mov] h3. Expected Results There shouldn't be any Javascript errors happening. If does not allow, Jira should warn the user that they have a Quick Filter blocking the request. h3. Actual Results User get the following error message that caused by the Javascript errors. h3. Workaround * Ignore the error message and close it. * Remove the quick filter or use another JQL query that made the condition.

New: h3. Issue Summary When a quick filter hides stories under epic or subtasks under story, user will hit the following Javascript error when editing the issue using edit action on right tab panel on story/subtask: {code} An error occurredHide… Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details Exception: Uncaught TypeError: Cannot read properties of undefined (reading 'columnId') Resource: https://linux-60695.prod.atl-cd.net/jira/s/b3db1967a3d5be156862ce1f196f76e3-CDN/-60hw6p/940014/1dlckms/2cd30eb2f206f42b87d15610fcf59f86/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US&whisper-enabled=true Line: 6513 Column: 5887 {code} This is reproducible on Data Center: (yes) h3. Steps to Reproduce  # Add a new quick filter: {code} type not in (Sub-task) {code} # Open *Active Sprints* and select the quick filter:  !Screenshot 2024-01-26 at 9.10.13 AM.png|thumbnail! # Click "SCRUM-10" parent issue to open the issue details panel on the right side.  !Screenshot 2024-01-26 at 9.12.03 AM.png|thumbnail! # Look for the *Sub-Tasks* section in the issue details panel and edit the subtask issue.  !Screenshot 2024-01-26 at 9.13.29 AM.png|thumbnail! # Modify any fields value in the edit issue screen and click *Update* button.  !Screenshot 2024-01-10 at 11.11.59 AM.png|thumbnail! # User received the following Javascripts errors even though the issue update was succeeded:  !Screenshot 2024-01-10 at 11.05.33 AM.png|thumbnail!  !Screenshot 2024-01-10 at 11.05.38 AM.png|thumbnail! h3. Video recording * [^Screen Recording 2024-01-26 at 9.18.00 AM.mov] h3. Expected Results There shouldn't be any Javascript errors happening. If does not allow, Jira should warn the user that they have a Quick Filter blocking the request. h3. Actual Results User get the following error message that caused by the Javascript errors. h3. Workaround * Ignore the error message and close it. * Remove the quick filter or use another JQL query that made the condition.

Antoni Kowalski made changes - 12/Feb/2024 9:14 AM

Description

Original: h3. Issue Summary When a quick filter was selected, user will hit the following Javascript randomly or when the JQL query condition does not match: {code} An error occurredHide… Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details Exception: Uncaught TypeError: Cannot read properties of undefined (reading 'columnId') Resource: https://linux-60695.prod.atl-cd.net/jira/s/b3db1967a3d5be156862ce1f196f76e3-CDN/-60hw6p/940014/1dlckms/2cd30eb2f206f42b87d15610fcf59f86/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US&whisper-enabled=true Line: 6513 Column: 5887 {code} This is reproducible on Data Center: (yes) h3. Steps to Reproduce  # Add a new quick filter: {code} type not in (Sub-task) {code} # Open *Active Sprints* and select the quick filter:  !Screenshot 2024-01-26 at 9.10.13 AM.png|thumbnail! # Click "SCRUM-10" parent issue to open the issue details panel on the right side.  !Screenshot 2024-01-26 at 9.12.03 AM.png|thumbnail! # Look for the *Sub-Tasks* section in the issue details panel and edit the subtask issue.  !Screenshot 2024-01-26 at 9.13.29 AM.png|thumbnail! # Modify any fields value in the edit issue screen and click *Update* button.  !Screenshot 2024-01-10 at 11.11.59 AM.png|thumbnail! # User received the following Javascripts errors even though the issue update was succeeded:  !Screenshot 2024-01-10 at 11.05.33 AM.png|thumbnail!  !Screenshot 2024-01-10 at 11.05.38 AM.png|thumbnail! h3. Video recording * [^Screen Recording 2024-01-26 at 9.18.00 AM.mov] h3. Expected Results There shouldn't be any Javascript errors happening. If does not allow, Jira should warn the user that they have a Quick Filter blocking the request. h3. Actual Results User get the following error message that caused by the Javascript errors. h3. Workaround * Ignore the error message and close it. * Remove the quick filter or use another JQL query that made the condition.

New: h3. Issue Summary When a quick filter hides stories under epic or subtasks under story, user will hit the following Javascript error when editing the issue using edit action on right tab panel of story/subtask: {code} An error occurredHide… Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details Exception: Uncaught TypeError: Cannot read properties of undefined (reading 'columnId') Resource: https://linux-60695.prod.atl-cd.net/jira/s/b3db1967a3d5be156862ce1f196f76e3-CDN/-60hw6p/940014/1dlckms/2cd30eb2f206f42b87d15610fcf59f86/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US&whisper-enabled=true Line: 6513 Column: 5887 {code} This is reproducible on Data Center: (yes) h3. Steps to Reproduce  # Add a new quick filter: {code} type not in (Sub-task) {code} # Open *Active Sprints* and select the quick filter:  !Screenshot 2024-01-26 at 9.10.13 AM.png|thumbnail! # Click "SCRUM-10" parent issue to open the issue details panel on the right side.  !Screenshot 2024-01-26 at 9.12.03 AM.png|thumbnail! # Look for the *Sub-Tasks* section in the issue details panel and edit the subtask issue.  !Screenshot 2024-01-26 at 9.13.29 AM.png|thumbnail! # Modify any fields value in the edit issue screen and click *Update* button.  !Screenshot 2024-01-10 at 11.11.59 AM.png|thumbnail! # User received the following Javascripts errors even though the issue update was succeeded:  !Screenshot 2024-01-10 at 11.05.33 AM.png|thumbnail!  !Screenshot 2024-01-10 at 11.05.38 AM.png|thumbnail! h3. Video recording * [^Screen Recording 2024-01-26 at 9.18.00 AM.mov] h3. Expected Results There shouldn't be any Javascript errors happening. If does not allow, Jira should warn the user that they have a Quick Filter blocking the request. h3. Actual Results User get the following error message that caused by the Javascript errors. h3. Workaround * Ignore the error message and close it. * Remove the quick filter or use another JQL query that made the condition.

Veenit Doshi made changes - 10/Feb/2024 12:59 AM

Link

New: This issue is related to JSWSERVER-25776 [ JSWSERVER-25776 ]

John Chin made changes - 26/Jan/2024 8:21 AM

Description

Original: h3. Issue Summary When a quick filter was selected, user will hit the following Javascript randomly or when the JQL query condition does not match: {code} An error occurredHide… Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details Exception: Uncaught TypeError: Cannot read properties of undefined (reading 'columnId') Resource: https://linux-60695.prod.atl-cd.net/jira/s/b3db1967a3d5be156862ce1f196f76e3-CDN/-60hw6p/940014/1dlckms/2cd30eb2f206f42b87d15610fcf59f86/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US&whisper-enabled=true Line: 6513 Column: 5887 {code} This is reproducible on Data Center: (yes) h3. Steps to Reproduce  # Add a new quick filter: {code} type not in (Sub-task) {code} # Open *Active Sprints* and select the quick filter:  !Screenshot 2024-01-26 at 9.10.13 AM.png|thumbnail! # Click "SCRUM-10" parent issue to open the issue details panel on the right side.  !Screenshot 2024-01-26 at 9.12.03 AM.png|thumbnail! # Look for the *Sub-Tasks* section in the issue details panel and edit the issue.  !Screenshot 2024-01-26 at 9.13.29 AM.png|thumbnail! # Modify any fields value in the edit issue screen and click *Update* button.  !Screenshot 2024-01-10 at 11.11.59 AM.png|thumbnail! # User received the following Javascripts errors even though the issue update was succeeded:  !Screenshot 2024-01-10 at 11.05.33 AM.png|thumbnail!  !Screenshot 2024-01-10 at 11.05.38 AM.png|thumbnail! h3. Video recording * [^Screen Recording 2024-01-26 at 9.18.00 AM.mov] h3. Expected Results There shouldn't be any Javascript errors happening. If does not allow, Jira should warn the user that they have a Quick Filter blocking the request. h3. Actual Results User get the following error message that caused by the Javascript errors. h3. Workaround * Ignore the error message and close it. * Remove the quick filter or use another JQL query that made the condition.

New: h3. Issue Summary When a quick filter was selected, user will hit the following Javascript randomly or when the JQL query condition does not match: {code} An error occurredHide… Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details Exception: Uncaught TypeError: Cannot read properties of undefined (reading 'columnId') Resource: https://linux-60695.prod.atl-cd.net/jira/s/b3db1967a3d5be156862ce1f196f76e3-CDN/-60hw6p/940014/1dlckms/2cd30eb2f206f42b87d15610fcf59f86/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US&whisper-enabled=true Line: 6513 Column: 5887 {code} This is reproducible on Data Center: (yes) h3. Steps to Reproduce  # Add a new quick filter: {code} type not in (Sub-task) {code} # Open *Active Sprints* and select the quick filter:  !Screenshot 2024-01-26 at 9.10.13 AM.png|thumbnail! # Click "SCRUM-10" parent issue to open the issue details panel on the right side.  !Screenshot 2024-01-26 at 9.12.03 AM.png|thumbnail! # Look for the *Sub-Tasks* section in the issue details panel and edit the subtask issue.  !Screenshot 2024-01-26 at 9.13.29 AM.png|thumbnail! # Modify any fields value in the edit issue screen and click *Update* button.  !Screenshot 2024-01-10 at 11.11.59 AM.png|thumbnail! # User received the following Javascripts errors even though the issue update was succeeded:  !Screenshot 2024-01-10 at 11.05.33 AM.png|thumbnail!  !Screenshot 2024-01-10 at 11.05.38 AM.png|thumbnail! h3. Video recording * [^Screen Recording 2024-01-26 at 9.18.00 AM.mov] h3. Expected Results There shouldn't be any Javascript errors happening. If does not allow, Jira should warn the user that they have a Quick Filter blocking the request. h3. Actual Results User get the following error message that caused by the Javascript errors. h3. Workaround * Ignore the error message and close it. * Remove the quick filter or use another JQL query that made the condition.

John Chin made changes - 26/Jan/2024 8:20 AM

Description

Original: h3. Issue Summary When a quick filter was selected, user will hit the following Javascript randomly or when the JQL query condition does not match: {code} An error occurredHide… Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details Exception: Uncaught TypeError: Cannot read properties of undefined (reading 'columnId') Resource: https://linux-60695.prod.atl-cd.net/jira/s/b3db1967a3d5be156862ce1f196f76e3-CDN/-60hw6p/940014/1dlckms/2cd30eb2f206f42b87d15610fcf59f86/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US&whisper-enabled=true Line: 6513 Column: 5887 {code} This is reproducible on Data Center: (yes) h3. Steps to Reproduce  # Add a new quick filter: {code} type not in (Sub-task) {code} # Open *Active Sprints* and select the quick filter:  !Screenshot 2024-01-26 at 9.10.13 AM.png|thumbnail! # Click "SCRUM-10" parent issue to open the issue details panel on the right side.  !Screenshot 2024-01-26 at 9.12.03 AM.png|thumbnail! # Look for the *Sub-Tasks* section in the issue details panel and edit the issue.  !Screenshot 2024-01-26 at 9.13.29 AM.png|thumbnail! # Modify any fields value in the edit issue screen and click *Update* button.  !Screenshot 2024-01-10 at 11.11.59 AM.png|thumbnail! # User received the following Javascripts errors even though the issue update was succeeded:  !Screenshot 2024-01-10 at 11.05.33 AM.png|thumbnail!  !Screenshot 2024-01-10 at 11.05.38 AM.png|thumbnail! h3. Video recording * h3. Expected Results There shouldn't be any Javascript errors happening. If does not allow, Jira should warn the user that they have a Quick Filter blocking the request. h3. Actual Results User get the following error message that caused by the Javascript errors. h3. Workaround * Ignore the error message and close it. * Remove the quick filter or use another JQL query that made the condition.

New: h3. Issue Summary When a quick filter was selected, user will hit the following Javascript randomly or when the JQL query condition does not match: {code} An error occurredHide… Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details Exception: Uncaught TypeError: Cannot read properties of undefined (reading 'columnId') Resource: https://linux-60695.prod.atl-cd.net/jira/s/b3db1967a3d5be156862ce1f196f76e3-CDN/-60hw6p/940014/1dlckms/2cd30eb2f206f42b87d15610fcf59f86/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US&whisper-enabled=true Line: 6513 Column: 5887 {code} This is reproducible on Data Center: (yes) h3. Steps to Reproduce  # Add a new quick filter: {code} type not in (Sub-task) {code} # Open *Active Sprints* and select the quick filter:  !Screenshot 2024-01-26 at 9.10.13 AM.png|thumbnail! # Click "SCRUM-10" parent issue to open the issue details panel on the right side.  !Screenshot 2024-01-26 at 9.12.03 AM.png|thumbnail! # Look for the *Sub-Tasks* section in the issue details panel and edit the issue.  !Screenshot 2024-01-26 at 9.13.29 AM.png|thumbnail! # Modify any fields value in the edit issue screen and click *Update* button.  !Screenshot 2024-01-10 at 11.11.59 AM.png|thumbnail! # User received the following Javascripts errors even though the issue update was succeeded:  !Screenshot 2024-01-10 at 11.05.33 AM.png|thumbnail!  !Screenshot 2024-01-10 at 11.05.38 AM.png|thumbnail! h3. Video recording * [^Screen Recording 2024-01-26 at 9.18.00 AM.mov] h3. Expected Results There shouldn't be any Javascript errors happening. If does not allow, Jira should warn the user that they have a Quick Filter blocking the request. h3. Actual Results User get the following error message that caused by the Javascript errors. h3. Workaround * Ignore the error message and close it. * Remove the quick filter or use another JQL query that made the condition.

John Chin made changes - 26/Jan/2024 8:19 AM

Attachment

New: Screen Recording 2024-01-26 at 9.18.00 AM.mov [ 450532 ]

Load more older events