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  1. Jira Software Data Center
  2. JSWSERVER-25390

The status in the Board Column is not in order

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 9.4.6, 9.10.0, 9.11.0
    • AgileBoard
    • None

    Description

      Issue Summary

      The status is not reflecting as per the order configured in the Board > Configure > Column Management section.
      This is reproducible on Data Center: Yes

      Steps to Reproduce

      Assumptions:

      1. There are two statuses (Cancelled and Done) defined in the Board > Configure > Column Management
      2. We have the following entries associated with the statuses in the workflow descriptor.
      <step id=""4"" name=""Cancelled"">
            <meta name=""jira.status.id"">20000</meta>
          </step>
          <step id=""5"" name=""Done"">
            <meta name=""jira.status.id"">10000</meta>
          </step>
      

      The below Db query helps you to pull the workflow descriptor.

      select descriptor from jiraworkflows where workflowname = 'name of the workflow';
      
      • As you see, the status "Cancelled" has a lower step id = 4 compared to the status "Done" (step id = 5), but the "jira.status.id" of the status "Cancelled" (20000) is higher than "Done" (10000).
      • In such scenarios, the order of columns won't appear as per Board > Configure > Column Management configuration.

      Expected Results

      The order of Columns should appear based on the setting in Board > Configure > Column Management

      Actual Results

      The status won't show up in the expected order as in Board > Configure > Column Management

      Workaround

      Transition the issue to the required status by dropping the issue in the respective box.

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              Unassigned Unassigned
              e6507c4d83bb Vaisakh S
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              Dates

                Created:
                Updated: