SchedulerService throwing ClassNotFoundException on Jira Version 9.11.1

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    • Type: Bug
    • Resolution: Done
    • Priority: Highest
    • 9.12.1, 9.13.1
    • Affects Version/s: 9.11.1, 9.11.2, 9.11.3, 9.12.0
    • Component/s: Data Center
    • 9.11
    • 1
    • Severity 1 - Critical
    • 4

      Atlassian Update – 08 December 2023

      Hi everyone,

      Thank you for taking the time to file and comment on this issue. We've reviewed it and agreed it’s a high priority for us to resolve. Our engineers have already started working on the issue.

      Please continue watching this ticket for future updates and changes in the timeline that may impact your work.

      Issue Summary

      This is reproducible on Data Center: (yes) / (no)

      SchedulerService throwing ClassNotFoundException on Jira Version 9.11.1

      ClassNotFoundException gets thrown by LazyJobDetails when it tries to load the parameters map. 

      Map<String, Serializable> for its parameters.

      Steps to Reproduce

      1. Create an add-on which implement SchedulerService and passa serializable as a parameter.
      2. Install the add-on on Jira 9.11.1 (Note: it works on 9.11.0 and 7.13.0)

      Expected Results

      1. The job should run as in previous versions.

      Actual Results

      1. The scheduled Job fails.

      Replication with Jira 7.13.0:

      Replication with Jira 9.11.1:

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            Assignee:
            Unassigned
            Reporter:
            Wagner M.
            Votes:
            9 Vote for this issue
            Watchers:
            14 Start watching this issue

              Created:
              Updated:
              Resolved: