Indexes for ARJ Plans can get corrupted and one of the symptoms is not showing Issue(s) even though they comply with the following:

• They are in the scope
• They are not on a final status
• They are/were not removed from Plan
• They are not in exclusion rules
• They are not in an excluded version

They are not shown even if switching views

Diagnosis

1. Configure a create one scenario
2. Confirm that the Issues are shown now
   • To this point we can see there's a problem with the now, initial scenario. Having an NOK & OK scenario.
3. Navigate the scenarios, and get the following information from the URL: i.e.: https://domain-name.com/jira/secure/PortfolioPlanView.jspa?id=1&sid=1&vid=3#plan/backlog

   id = 1   -> Plan ID
   sid = 1 -> scenario ID
   

4. Run the following cURL command for each scenario with the following parameters and save the output:
   • update <---> with the values you got for id and sid
   • update <PKEY>-<ISSUE-NUM> with one of the missing/affected Issues
   • update <Jira-Base-URL> with your actual Jira Base URL.

     curl -u user:password -X POST --data '{"planId":<--->,"scenarioId":<--->,"issueKey":"<PKEY>-<ISSUE-NUM>"}' -H "Content-Type: application/json" <Jira-Base-URL>/rest/jpo/1.0/backlog/analyse > Scenario_name.json
     

     • In case you cannot use plain text passwords. Generate a PAT (Personal Access Token) and use it instead:

       -H "Authorization: Bearer <pat_token>"
       

5. Make a diff between the JSON files. Look at the indexes CORE, CORE_ENRICHMENT, SCENARIO & CALCULATION. They should be the same. If they don't match, most likely there's an Index corruption. i.e.:

   • "index": "CORE",
             "issueKey": "SCRUM-1",
             "match": true,
             "subQueries": {
                 "[BASE] (+(projid:10000) +(#project_permissions:(p#10000) #issue_level_permissions:(s#-1)) -(ISSUEPROP_jpo-exclude-from-plan$plans:1)) jpo_index_marker:scenario jpo_index_marker:calc_assignment jpo_index_marker:enrichment": true,
                 "[FLTR] +(*:* -status:5 -status:6 -status:10001) +(*:*) +(*:*)": true,
                 "[FULL] +((+(projid:10000) +(#project_permissions:(p#10000) #issue_level_permissions:(s#-1)) -(ISSUEPROP_jpo-exclude-from-plan$plans:1)) jpo_index_marker:scenario jpo_index_marker:calc_assignment jpo_index_marker:enrichment) +(fixfor:-1 fixfor:10000 fixfor:10001 fixfor:10002) +(+(*:* -status:5 -status:6 -status:10001) +(*:*) +(*:*))": true,
                 "[PART] #project_permissions:(p#10000) #issue_level_permissions:(s#-1)": true,
                 "[PART] *:*": true,
                 "[PART] *:* -status:5 -status:6 -status:10001": true,
                 "[PART] +jpo_index_marker:scenario +(projid:10000)": false,
                 "[PART] fixfor:-1 fixfor:10000 fixfor:10001 fixfor:10002": true,
                 "[PART] projid:10000": true,
                 "[PERM] #project_permissions:(p#10000) #issue_level_permissions:(s#-1)": true
     

     "index": "CORE",
             "issueKey": "SCRUM-1",
             "match": true,
             "subQueries": {
                 "[BASE] (+(projid:10000) +(#project_permissions:(p#10000) #issue_level_permissions:(s#-1)) -(ISSUEPROP_jpo-exclude-from-plan$plans:1)) jpo_index_marker:scenario jpo_index_marker:calc_assignment jpo_index_marker:enrichment": true,
                 "[FLTR] +(*:* -status:5 -status:6 -status:10001) +(*:*) +(*:*)": true,
                 "[FULL] +((+(projid:10000) +(#project_permissions:(p#10000) #issue_level_permissions:(s#-1)) -(ISSUEPROP_jpo-exclude-from-plan$plans:1)) jpo_index_marker:scenario jpo_index_marker:calc_assignment jpo_index_marker:enrichment) +(fixfor:-1 fixfor:10000 fixfor:10001 fixfor:10002) +(+(*:* -status:5 -status:6 -status:10001) +(*:*) +(*:*))": true,
                 "[PART] #project_permissions:(p#10000) #issue_level_permissions:(s#-1)": true,
                 "[PART] *:*": true,
                 "[PART] *:* -status:5 -status:6 -status:10001": true,
                 "[PART] +jpo_index_marker:scenario +(projid:10000)": false,
                 "[PART] fixfor:-1 fixfor:10000 fixfor:10001 fixfor:10002": true,
                 "[PART] projid:10000": true,
                 "[PERM] #project_permissions:(p#10000) #issue_level_permissions:(s#-1)": true
             }
     

     • Both CORE Indexes come from the same Plan, but different scenario, however, the Index should be the same.

Expectation

Have a functionality to re-index/fix the Plan Indexes.

Actual results

Currently there's no way to re-index/fix Plans' Indexes.

Workaround

Disable the scenarios and chose the OK Scenario as the one to apply to the plan.
i.e:

1. Plans>Plan> Configure (.)> Scenarios > Disable
2. In the pop-up select the OK Scenario to keep and save data from it:
   

This action will copy the OK Scenario over the corrupted one.