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  1. Jira Software Data Center
  2. JSWSERVER-25237

Adding Team Field to screen triggers history event for every update

      Summary

      When adding the JIRA Portfolio "TEAM" custom field to a screen, if a value is present a issue history event is triggered on every update without making a change to the value. This is extremely evident when added to EDIT issue Screen

      Steps to Reproduce

      1. Create project linked to a plan
      2. Create a "shared team" in the plan
      3. Add the "TEAM" field a screen (i.e. EDIT screen)
      4. Trigger the screen and update other fields without adding value to the TEAM field
        1. Note only updated fields are listed in issue history, Team field shows no update
      5. trigger the same screen again and add the shared team to the TEAM field
        1. NOTE Team field correctly listed in issue history as a modified item
      6. Trigger other field updates via the same screen without modifying the team value

      Expected Results

      Only updated fields are listed as modified in change history

      Actual Results

      Modified fields are shown correctly and on some updates the TEAM field is listed as changed but is not listed for others.

      Notes

      see screenshot below:

      Adding TEAM to the EDIT Screen The following items DO show the update to the to the Team field of "TS board team" to "TS board team"

      • Description
      • Summary
      • Assignee
      • Clicking update without making any changes to other fields
      • Priority
      • Comment

      BUT The following DO NOT show an update to the TEAM Field applying the same action:

      • Link Issue
      • Epic Link

      Workaround

      • Do not add the team field to the edit Screen, and only add it in a single transition that you would like to use to set the team field.
        OR
      • Do not add team to a screen and modify values in portfolio Scope View OR under the People Section of the Main issue view.

            [JSWSERVER-25237] Adding Team Field to screen triggers history event for every update

            SET Analytics Bot made changes -
            Support reference count Original: 8 New: 4
            Marc Dacanay made changes -
            Labels Original: Plan-Team New: Plan-Team ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 956688 ]
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            Bugfix Automation Bot made changes -
            Introduced in Version New: 8.2
            Aakrity Tibrewal made changes -
            Component/s Original: Integration [ 47600 ]
            Component/s New: (Advanced Roadmaps) Plan - Teams [ 63500 ]
            Key Original: JPOSERVER-1943 New: JSWSERVER-25237
            Affects Version/s Original: 2.2.6 [ 72416 ]
            Affects Version/s New: 8.20.0 [ 95694 ]
            Project Original: Advanced Roadmaps [ 16510 ] New: Jira Software Server and Data Center [ 12200 ]

            Dear all,

            I would like to inform you that this issue in the project JPOSERVER is being migrated to the new project JSWSERVER. Your votes and comments will remain unchanged.
            Our team at Atlassian will continue to monitor this issue for further updates, so please feel free to share your thoughts or feedback in the comments.

            Sincerely,
            Aakrity Tibrewal
            Jira DC

            Aakrity Tibrewal added a comment - Dear all, I would like to inform you that this issue in the project JPOSERVER is being migrated to the new project JSWSERVER. Your votes and comments will remain unchanged. Our team at Atlassian will continue to monitor this issue for further updates, so please feel free to share your thoughts or feedback in the comments. Sincerely, Aakrity Tibrewal Jira DC
            Stasiu made changes -
            Labels Original: pse-request New: Plan-Team
            SET Analytics Bot made changes -
            UIS Original: 32 New: 0
            Rohan (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]

              Unassigned Unassigned
              emccutcheon Earl McCutcheon
              Affected customers:
              11 This affects my team
              Watchers:
              18 Start watching this issue

                Created:
                Updated: