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  1. Jira Software Data Center
  2. JSWSERVER-25060

Loading some Advanced Roadmaps for Jira (AR4J) pages fails with "Unknown page type" error in the browser console log

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      Issue Summary

      When a page decorator is added to the HTML, then some Advanced Roadmaps for Jira (AR4J) pages fails to load.

      For example, loading the View Plans page shows doesn't load as the image below.

      The page decorator can be loaded as a custom code in the Announcement Banner or can be used by a Marketplace App.

      Steps to Reproduce

      1. Install a vanilla instance of Jira Software DC.
      2. Access Plans > View Plans and notice the page loads properly.
      3. Edit the announcement banner to have the following tag; this is the fastest way to reproduce the issue. 
        <meta name="decorator" content="atl.general" />
      4. Access Plans > View Plans and notice the page won't load.

      Expected Results

      The page loads properly without an error.

      Actual Results

      The page won't load and we have the following error in the browser console log.

      Uncaught Error: Unknown page type <decorator name>

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

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          Form Name

            [JSWSERVER-25060] Loading some Advanced Roadmaps for Jira (AR4J) pages fails with "Unknown page type" error in the browser console log

            Aakrity Tibrewal added a comment -

            Dear all,

            I would like to inform you that this issue in the project JPOSERVER is being migrated to the new project JSWSERVER. Your votes and comments will remain unchanged.
            Our team at Atlassian will continue to monitor this issue for further updates, so please feel free to share your thoughts or feedback in the comments.

            Sincerely,
            Aakrity Tibrewal
            Jira DC

            Aakrity Tibrewal added a comment - Dear all, I would like to inform you that this issue in the project JPOSERVER is being migrated to the new project JSWSERVER. Your votes and comments will remain unchanged. Our team at Atlassian will continue to monitor this issue for further updates, so please feel free to share your thoughts or feedback in the comments. Sincerely, Aakrity Tibrewal Jira DC

              Unassigned Unassigned
              tmasutti Thiago Masutti
              Affected customers:
              3 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated: