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  1. Jira Software Data Center
  2. JSWSERVER-24810

Unable to fetch Child Issues when multiple Parent Link custom fields are in use

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      Issue Summary

      When there are multiple custom "Parent Link" fields are used, child issues are not displayed on the issue view screen as well as for the JQL results.

      Notes :

      • From the plan or from Jira, create "epic" and link with parent "Initiative" then, on child epic it is showing the correct parent link however on the parent issue it is not showing the child issues
      • From the plan, issues are showing properly(Parent and Child link)
      • JQL “issuekey in childIssuesOf(“<parent-issue-key>“) doesn’t return a value(so, this is not a UI rendering issue)
      • JQL “issuekey in parentIssuesOf(“<child-issue-key>“) is returning the correct parent ticket
      • JQL "Parent Link" = "<parent-issue-key>" - No results for this JQL

      Steps to Reproduce

      Create multiple custom fields type of Parent Link 

      Expected Results

      Child issues to be seen on the Parent Issue

      Actual Results

      Child issues are missing on the Parent Issue

      Workaround

      • Rename all other Parent Link type custom fields so they're alphabetically after the original "Parent Link" (in this specific scope only the first is used).

      or, ideally:

      • Remove all custom Parent Link type fields, leaving only the locked Advanced Roadmaps field. In more recent versions of Jira it's no longer possible to create custom Parent Link fields.

            [JSWSERVER-24810] Unable to fetch Child Issues when multiple Parent Link custom fields are in use

            Renata Dornelas made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 833708 ]
            ScottC made changes -
            Labels Original: Plan-ChildSec ril support-required whl-fy25q1 whl-fy25q2 New: Plan-ChildSec ril whl-fy25q1 whl-fy25q2
            Rajshri made changes -
            Resolution New: Obsolete [ 11 ]
            Status Original: Short Term Backlog [ 12074 ] New: Closed [ 6 ]
            Rajshri made changes -
            Fix Version/s New: 9.4.0 [ 102404 ]
            Marc Dacanay made changes -
            Labels Original: Plan-ChildSec ltsr ril support-required whl-fy25q1 whl-fy25q2 New: Plan-ChildSec ril support-required whl-fy25q1 whl-fy25q2
            Marc Dacanay made changes -
            Labels Original: Plan-ChildSec ltsr ril whl-fy25q1 whl-fy25q2 New: Plan-ChildSec ltsr ril support-required whl-fy25q1 whl-fy25q2
            Rob made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 956951 ]
            Marc Dacanay made changes -
            Labels Original: Plan-ChildSec ltsr whl-fy25q1 whl-fy25q2 New: Plan-ChildSec ltsr ril whl-fy25q1 whl-fy25q2
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 956632 ]
            Rob made changes -
            Labels Original: Plan-ChildSec ltsr whl-fy25q1 New: Plan-ChildSec ltsr whl-fy25q1 whl-fy25q2

              Unassigned Unassigned
              4a39baba09d4 Nikhil Janardhanan
              Affected customers:
              5 This affects my team
              Watchers:
              17 Start watching this issue

                Created:
                Updated:
                Resolved: