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  1. Jira Software Data Center
  2. JSWSERVER-21860

Adding comment from review changes page in GitHub doesn't reflect in Jira development panel

      Issue Summary

      Gitlab comments from review changes page doesn't reflect in Jira development panel

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      • Have Jira set up with GitHub Enterprise
      • Create a commit and pull request mapping with a Jira issue
      • In the PR, add direct comments (example: add 4 comments). These are the comments that will be of the format username commented
      • Open the PR link in a separate page, add 2 comments from Submit review page. These will be in the format (username left a comment)

      Expected Results

      • Jira should display total of 6 messages (4 directly added and 2 from the Submit review/review changes page)

      Actual Results

      • Jira displays the comment count to 4 and doesn't account for the two comments which are not directly added in the page (of the format (username left a comment))
      • The reviewer column is also inconsistent. If a comment was added with the format (username left a comment), then the reviewers information will not be seen

      Workaround

      • Add the comments directly

        1. direct-comment.png
          direct-comment.png
          595 kB
        2. left-a-comment.png
          left-a-comment.png
          962 kB

            [JSWSERVER-21860] Adding comment from review changes page in GitHub doesn't reflect in Jira development panel

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              Unassigned Unassigned
              25a297a97a14 Anupam Singh Deo (Inactive)
              Affected customers:
              0 This affects my team
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                Created:
                Updated: