• Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Low Low (View bug fix roadmap)
    • None
    • 8.20.7, 8.20.10, 8.22.4
    • Issue - Fields
    • None

      Summary

      Custom field description in Jira shows HTML tag <p> ... </p>

      Steps to reproduce:

      Create custom fields in the instance

      Expected results:

      Custom field description does not show any HTML tag <p> ... </p>

      Actual results

      Some custom fields' description show HTML tag <p> ... </p>

      Notes

      Not sure what causes this. The issue is very random and not easily reproduced, and does not happen with every instance.

      Workaround

      There is currently no workaround for this issue.

      Sometimes turning ON the HTML at Administration > System > Find for "Enable HTML in field descriptions and list item values" and "Enable HTML in project description" > TURN ON, could fix the issue, as the tag is interpreted rather than displayed as text, however, some Customers cannot enable this due to security reasons.

            [JSWSERVER-21405] Custom field description show HTML tag <p> .. </p>

            Filip Nowak made changes -
            Resolution New: Cannot Reproduce [ 5 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            Support reference count Original: 4 New: 5
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0

              Unassigned Unassigned
              c3678a055509 Leonardo Souto
              Affected customers:
              17 This affects my team
              Watchers:
              19 Start watching this issue

                Created:
                Updated:
                Resolved: