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  1. Jira Software Data Center
  2. JSWSERVER-21389

Jira session token with GitLab 15 times out after 2 hours


    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 9.1.0, 8.20.11
    • 8.20.8, 8.22.3, 8.22.4, 9.4.6, 9.4.14
    • DVCS Connector
    • None

      Issue Summary

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Install GitLab 15.0.
      2. Connect Jira to GitLab 
      3. Wait 2 hours

      Expected Results

      The token refresh should take place in the background.

      Actual Results

      The token expires and cannot be refreshed without reestablishing the application link.  This will erase development details in other parts of Jira. 


      Currently there is no known workaround for this behavior. A workaround will be added here when available.  

      The only known workaround is to recreate the link with a full synch.  

            Unassigned Unassigned
            samann Sarah A
            9 Vote for this issue
            33 Start watching this issue