Issue Summary

      Import a csv with comments columns that contain values. Use a configuration file with the import. When the import is done the comments will be duplicated

      Steps to Reproduce

      1. Create a software project
      2. Import csv with comment columns with a configuration file
      3. Use ; delimiter
      4. Watch the issue with comments and see them being duplicated

      Expected Results

      There should not be any duplicated comments

      Actual Results

      There are duplicated comments

      Workaround

      Currently there is no known workaround for this behaviour. A workaround will be added here when available

            [JSWSERVER-21263] CSV import with comments creates duplicates

            Ashok Kumar Jha added a comment - - edited

            Hello,

            Problem faced with (Atlassian Jira Project Management Software (v8.13.10]  version) too.

            After CSV import found issue comments are duplicated in every issue.

            Looking for any solution to remove duplicate comment created during import.

            Regards,

            Ashok Jha 

            Ashok Kumar Jha added a comment - - edited Hello, Problem faced with (Atlassian Jira Project Management Software  (v8.13.10]  version) too. After CSV import found issue comments are duplicated in every issue. Looking for any solution to remove duplicate comment created during import. Regards, Ashok Jha 

            Hello,

            Thank you so much for your comments on this issue. We value your feedback.
            We’re doing further research on the usage of the Jira Import Tool (also known as Jira Importers Plug-in / CSV Import / Trello Import), and we’d like to invite you to take part in an upcoming customer research study.
             
            What’s involved in the research:

            • We’ll schedule a 1-hour session at a time that’s convenient for you. The session will be conducted over video-conference, so you can participate from anywhere around the globe.
            • During the research, we'll start with a general chat to get to know you, and then we’d like to hear about how you use the Jira Import Tool for your tasks, and any feedback you have about the tool.
            • As a token of our appreciation, you'll receive an e-gift card worth $100 within 5 days of completing your session.

             
            If you're interested in taking part, please contact me on pvarghese@atlassian.com to schedule a time that works for you.
            If you have any other questions at all, feel free to reply to this message or email me directly on pvarghese@atlassian.com
            We look forward to meeting you!
             
            Cheers,
            Priya Varghese
            (Migrations Experience Design Team)

            Priya Varghese added a comment - Hello, Thank you so much for your comments on this issue. We value your feedback. We’re doing further research on the usage of the Jira Import Tool (also known as Jira Importers Plug-in / CSV Import / Trello Import), and we’d like to invite you to take part in an upcoming customer research study.   What’s involved in the research: We’ll schedule a 1-hour session at a time that’s convenient for you. The session will be conducted over video-conference, so you can participate from anywhere around the globe. During the research, we'll start with a general chat to get to know you, and then we’d like to hear about how you use the Jira Import Tool for your tasks, and any feedback you have about the tool. As a token of our appreciation, you'll receive an e-gift card worth $100 within 5 days of completing your session.   If you're interested in taking part, please contact me on  pvarghese@atlassian.com  to schedule a time that works for you. If you have any other questions at all, feel free to reply to this message or email me directly on  pvarghese@atlassian.com We look forward to meeting you!   Cheers, Priya Varghese (Migrations Experience Design Team)

              Unassigned Unassigned
              1e8559fc3c14 Thomas Grahn
              Affected customers:
              7 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated: